# 311 Riverside vs Smart Alec @ Your Library The clearest difference is rating: 311 Riverside at 4.5 against Smart Alec @ Your Library's 1.6. 311 Riverside also leads on review sentiment (44% vs 7%) and update cadence (every 2 months vs every 15 months). Smart Alec @ Your Library's advantage is iOS requirement (11.0 vs 15.0). On price, ads, in-app purchases and monetization model there is nothing between them. Both are free to download. Neither carries in-app purchases, so what you see is what you pay. 311 Riverside holds the better App Store score, 4.5 against 1.6. That said, the two scores are not equally well evidenced: 311 Riverside has 3.1K ratings behind it against 53, so its average is the more settled of the two. Written reviews point the same way: 44% of 311 Riverside's written reviews are positive against 7% of Smart Alec @ Your Library's. 311 Riverside ships an update every 2 months, Smart Alec @ Your Library every 15 months. The most recent releases landed on November 1, 2026 and October 24, 2026 respectively. ## The numbers | Metric | 311 Riverside | Smart Alec @ Your Library | | --- | --- | --- | | Price | Free | Free | | Rating | **[4.5 (3.1K ratings)](https://appshunter.io/ios/app/311-riverside/id378014411/reviews)** | [1.6 (53 ratings)](https://appshunter.io/ios/app/smart-alec-your-library/id895438141/reviews) | | Number of ratings | **3.1K** | 53 | | Positive reviews | **44.0% of reviews** | 7.4% of reviews | | In-app purchases | No | No | | Ads | No | No | | Update frequency | **Every 2 months** | Every 15 months | | Monetization | Free | Free | | Size | 78 MB | 2 MB | | Requires iOS | 15.0 | **11.0** | | Devices | iPhone, iPod | **iPhone, iPad, iPod** | | Age rating | 4+ | 17+ | | Developer | [City Of Riverside](https://appshunter.io/developer/378014414) | [Comprise Technologies, Inc.](https://appshunter.io/developer/895438144) | ## What reviewers say ### 311 Riverside [App page](https://appshunter.io/ios/app/311-riverside/id378014411) Submit service requests for city issues like clogged drains or graffiti. Track the status of your requests and pay utility bills directly through the app. An account is recommended for full functionality. **Highlights:** Submit service requests, Track request status, Pay utility bills, View submitted requests, Create user account, Submit photos with requests **Features:** macOS Compatibility, Vision Pro support **In-app purchases:** none **What reviewers like** - 🚀 Quick response - 👍 Easy to use - 💡 Convenient way to report issues - 🚀 Prompt completion of requests **What reviewers complain about** - 🐛 Crashes frequently - 🐛 Login issues - 🐛 Photo/image upload problems - 🐛 Unreliable app functionality - 🐛 Buggy and glitchy **Reported bugs** - App crashes when trying to take or upload photos - Login issues, requiring repeated logins - Address verification problems, even for valid addresses - Inability to submit requests due to various errors - Text fields not displaying properly **Requested features** - Ability to edit or add notes to open requests - Automatic login or Face ID support - Confirmation screen after submitting requests - Better address recognition and location services - Improved communication on request status and resolution ### Smart Alec @ Your Library [App page](https://appshunter.io/ios/app/smart-alec-your-library/id895438141) Access library services remotely from your smartphone or tablet. Print documents, reserve PCs, and pay fees without waiting in line. Streamline your library visits with convenient mobile access. **Highlights:** Print emails, maps, and notes, Sign up for library PCs, Pay library charges, Remote library service access, Mobile printing **Features:** macOS Compatibility, Vision Pro support **In-app purchases:** none ## Frequently asked questions ### Is 311 Riverside free? 311 Riverside is free to download, with no in-app purchases. ### Is Smart Alec @ Your Library free? Smart Alec @ Your Library is free to download, with no in-app purchases. ### Which has better reviews, 311 Riverside or Smart Alec @ Your Library? 311 Riverside is rated higher. 311 Riverside averages 4.5 out of 5 from 3.1K ratings, while Smart Alec @ Your Library averages 1.6 from 53 ratings. ### Do 311 Riverside or Smart Alec @ Your Library have ads? Neither 311 Riverside nor Smart Alec @ Your Library shows ads. ### Which is updated more often, 311 Riverside or Smart Alec @ Your Library? 311 Riverside ships an update every 2 months, and Smart Alec @ Your Library every 15 months. Most recently, 311 Riverside was updated on November 1, 2026 and Smart Alec @ Your Library on October 24, 2026. --- *Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*