# 311 Riverside vs Memphis 311 311 Riverside and Memphis 311 both sit at 4.5 stars, but that hides the real split: 44% of 311 Riverside's written reviews are positive against 26% of Memphis 311's. 311 Riverside also leads on update cadence (every 2 months vs every 6 months) and ratings volume (3.1K vs 920). On price, rating, ads and in-app purchases there is nothing between them. Both are free to download. Neither carries in-app purchases, so what you see is what you pay. 311 Riverside holds the better App Store score, 4.5 against 4.3. Both are backed by a comparable volume of ratings — 3.1K and 920 respectively. Written reviews point the same way: 44% of 311 Riverside's written reviews are positive against 26% of Memphis 311's. 311 Riverside ships an update every 2 months, Memphis 311 every 6 months. Both last shipped on October 24, 2026. ## The numbers | Metric | 311 Riverside | Memphis 311 | | --- | --- | --- | | Price | Free | Free | | Rating | **[4.5 (3.1K ratings)](https://appshunter.io/ios/app/311-riverside/id378014411/reviews)** | [4.3 (920 ratings)](https://appshunter.io/ios/app/memphis-311/id993723645/reviews) | | Number of ratings | **3.1K** | 920 | | Positive reviews | **44.0% of reviews** | 26.5% of reviews | | In-app purchases | No | No | | Ads | No | No | | Update frequency | **Every 2 months** | Every 6 months | | Monetization | Free | Free | | Size | 78 MB | 146 MB | | Requires iOS | **15.0** | 18.0 | | Devices | **iPhone, iPod** | iPhone | | Age rating | 4+ | 12+ | | Developer | [City Of Riverside](https://appshunter.io/developer/378014414) | [City of Memphis](https://appshunter.io/developer/1460726477) | ## What reviewers say ### 311 Riverside [App page](https://appshunter.io/ios/app/311-riverside/id378014411) Submit service requests for city issues like clogged drains or graffiti. Track the status of your requests and pay utility bills directly through the app. An account is recommended for full functionality. **Highlights:** Submit service requests, Track request status, Pay utility bills, View submitted requests, Create user account, Submit photos with requests **Features:** macOS Compatibility, Vision Pro support **In-app purchases:** none **What reviewers like** - 🚀 Quick response - 👍 Easy to use - 💡 Convenient way to report issues - 🚀 Prompt completion of requests **What reviewers complain about** - 🐛 Crashes frequently - 🐛 Login issues - 🐛 Photo/image upload problems - 🐛 Unreliable app functionality - 🐛 Buggy and glitchy **Reported bugs** - App crashes when trying to take or upload photos - Login issues, requiring repeated logins - Address verification problems, even for valid addresses - Inability to submit requests due to various errors - Text fields not displaying properly **Requested features** - Ability to edit or add notes to open requests - Automatic login or Face ID support - Confirmation screen after submitting requests - Better address recognition and location services - Improved communication on request status and resolution ### Memphis 311 [App page](https://appshunter.io/ios/app/memphis-311/id993723645) Easily report local issues like potholes and damaged signs. Uses GPS to pinpoint your location and allows photo/video uploads to accompany requests. Track the status of your reports and community submissions. **Highlights:** Report local issues, GPS location detection, Photo/video uploads, Track report status, Variety of issue categories **Features:** macOS Compatibility, Vision Pro support **In-app purchases:** none **What reviewers like** - 👍 Good service - 🚀 Quick response time - 🙌 Helpful for reporting issues **What reviewers complain about** - 🤔 Lack of follow-up or explanation on closed cases - 😕 Unresolved issues despite reporting - 🤷‍♀️ Inconsistent or unreliable service - 😠 Frustrating experience for users **Reported bugs** - App crashes or network errors when submitting requests - Issues with the user interface, such as buttons not working properly **Requested features** - Clearer communication on request status and resolution - Improved tracking and transparency of reported issues - Better responsiveness from the city to address user concerns ## Frequently asked questions ### Is 311 Riverside free? 311 Riverside is free to download, with no in-app purchases. ### Is Memphis 311 free? Memphis 311 is free to download, with no in-app purchases. ### Which has better reviews, 311 Riverside or Memphis 311? 311 Riverside is rated higher. 311 Riverside averages 4.5 out of 5 from 3.1K ratings, while Memphis 311 averages 4.3 from 920 ratings. ### Do 311 Riverside or Memphis 311 have ads? Neither 311 Riverside nor Memphis 311 shows ads. ### Which is updated more often, 311 Riverside or Memphis 311? 311 Riverside ships an update every 2 months, and Memphis 311 every 6 months. Most recently, 311 Riverside was updated on October 24, 2026 and Memphis 311 on October 24, 2026. --- *Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*