# 311Direct vs Vine Smart Control

The clearest difference is rating: 311Direct at 2.9 against Vine Smart Control's 1.6. 311Direct also leads on review sentiment (27% vs 7%). Vine Smart Control's advantage is ratings volume (121 vs 9) and iOS requirement (11.0 vs 15.1). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

311Direct holds the better App Store score, 2.9 against 1.6. That said, the two scores are not equally well evidenced: Vine Smart Control has 121 ratings behind it against 9, so its average is the more settled of the two. Written reviews point the same way: 27% of 311Direct's written reviews are positive against 7% of Vine Smart Control's.

311Direct ships an update every 2 months, Vine Smart Control every 3 months. The most recent releases landed on July 6, 2026 and June 9, 2026 respectively.

## The numbers

| Metric | 311Direct | Vine Smart Control |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[2.9 (9 ratings)](https://appshunter.io/ios/app/311direct/id378130673/reviews)** | [1.6 (121 ratings)](https://appshunter.io/ios/app/vine-smart-control/id1060455504/reviews) |
| Number of ratings | 9 | **121** |
| Positive reviews | **27.3% of reviews** | 6.8% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 3 months |
| Monetization | Free | Free |
| Size | 51 MB | 63 MB |
| Requires iOS | 15.1 | **11.0** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Miami-Dade County](https://appshunter.io/developer/378130677) | [ZIBO (XING CONNECTED) INFOTECH INC.](https://appshunter.io/developer/1029728587) |

## What reviewers say

### 311Direct

[App page](https://appshunter.io/ios/app/311direct/id378130673)

Report neighborhood issues and code violations directly to the 311 Contact Center. Users can attach photos, provide details, and track the status of their submissions. Anonymity is an option, or users can provide contact information for follow-up.

**Highlights:** Report neighborhood problems, Submit code violations, Attach photos to reports, Track report status, Anonymous reporting option, Create user profiles

**Features:** macOS Compatibility

**In-app purchases:** none


### Vine Smart Control

[App page](https://appshunter.io/ios/app/vine-smart-control/id1060455504)

Control your home's temperature with a programmable schedule for unlimited settings across different hours, days, and weeks. Receive alert messages for abnormal temperature changes and instantly adjust your smart thermostat settings.

**Highlights:** Programmable temperature schedules, Unlimited settings, Temperature alert messages, Instant thermostat adjustment

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is 311Direct free?

311Direct is free to download, with no in-app purchases.

### Is Vine Smart Control free?

Vine Smart Control is free to download, with no in-app purchases.

### Which has better reviews, 311Direct or Vine Smart Control?

311Direct is rated higher. 311Direct averages 2.9 out of 5 from 9 ratings, while Vine Smart Control averages 1.6 from 121 ratings.

### Do 311Direct or Vine Smart Control have ads?

Neither 311Direct nor Vine Smart Control shows ads.

### Which is updated more often, 311Direct or Vine Smart Control?

311Direct ships an update every 2 months, and Vine Smart Control every 3 months. Most recently, 311Direct was updated on July 6, 2026 and Vine Smart Control on June 9, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*