# 311Direct vs Entry and Community Manager

The clearest difference is rating: Entry and Community Manager at 3.6 against 311Direct's 2.6. Entry and Community Manager also leads on review sentiment (56% vs 27%). On price, ratings volume, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Entry and Community Manager holds the better App Store score, 3.6 against 2.6. Both are backed by a comparable volume of ratings — 13 and 14 respectively. Written reviews point the same way: 27% of 311Direct's written reviews are positive against 56% of Entry and Community Manager's.

311Direct ships an update every 2 months, Entry and Community Manager every 3 months. The most recent releases landed on October 21, 2026 and October 24, 2026 respectively.

## The numbers

| Metric | 311Direct | Entry and Community Manager |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.6 (13 ratings)](https://appshunter.io/ios/app/311direct/id378130673/reviews) | **[3.6 (14 ratings)](https://appshunter.io/ios/app/entry-and-community-manager/id1336364935/reviews)** |
| Number of ratings | 13 | **14** |
| Positive reviews | 27.3% of reviews | **55.6% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 3 months |
| Monetization | Free | Free |
| Size | 51 MB | 26 MB |
| Requires iOS | 15.1 | **14** |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Miami-Dade County](https://appshunter.io/developer/378130677) | [Liangdong Deng](https://appshunter.io/developer/1336364934) |

## What reviewers say

### 311Direct

[App page](https://appshunter.io/ios/app/311direct/id378130673)

Report neighborhood issues and code violations directly to the 311 Contact Center. Users can attach photos, provide details, and track the status of their submissions. Anonymity is an option, or users can provide contact information for follow-up.

**Highlights:** Report neighborhood problems, Submit code violations, Attach photos to reports, Track report status, Anonymous reporting option, Create user profiles

**Features:** macOS Compatibility

**In-app purchases:** none


### Entry and Community Manager

[App page](https://appshunter.io/ios/app/entry-and-community-manager/id1336364935)

Manage building access remotely by viewing live video streams and speaking with visitors before granting entry. Review past access logs and control authorized entry points.

**Highlights:** Live video streaming, Two-way visitor communication, Manage authorized entry points, View access attempt logs, Remote access control

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is 311Direct free?

311Direct is free to download, with no in-app purchases.

### Is Entry and Community Manager free?

Entry and Community Manager is free to download, with no in-app purchases.

### Which has better reviews, 311Direct or Entry and Community Manager?

Entry and Community Manager is rated higher. 311Direct averages 2.6 out of 5 from 13 ratings, while Entry and Community Manager averages 3.6 from 14 ratings.

### Do 311Direct or Entry and Community Manager have ads?

Neither 311Direct nor Entry and Community Manager shows ads.

### Which is updated more often, 311Direct or Entry and Community Manager?

311Direct ships an update every 2 months, and Entry and Community Manager every 3 months. Most recently, 311Direct was updated on October 21, 2026 and Entry and Community Manager on October 24, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*