# 311Direct vs CloudKeyz

The clearest difference is review sentiment: CloudKeyz at 50% against 311Direct's 27%. CloudKeyz also leads on update cadence (every 3 weeks vs every 2 months) and rating (3.1 vs 2.9). On price, ratings volume, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

CloudKeyz holds the better App Store score, 3.1 against 2.9. Both are backed by a comparable volume of ratings — 9 and 17 respectively. Written reviews point the same way: 27% of 311Direct's written reviews are positive against 50% of CloudKeyz's.

311Direct ships an update every 2 months, CloudKeyz every 3 weeks. The most recent releases landed on September 30, 2026 and September 17, 2026 respectively.

## The numbers

| Metric | 311Direct | CloudKeyz |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.9 (9 ratings)](https://appshunter.io/ios/app/311direct/id378130673/reviews) | **[3.1 (17 ratings)](https://appshunter.io/ios/app/cloudkeyz/id1345241883/reviews)** |
| Number of ratings | 9 | **17** |
| Positive reviews | 27.3% of reviews | **50.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Every 3 weeks** |
| Monetization | Free | Free |
| Size | 51 MB | 29 MB |
| Requires iOS | **15.1** | 15.6 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Miami-Dade County](https://appshunter.io/developer/378130677) | [CloudKeyz](https://appshunter.io/developer/1041499273) |

## What reviewers say

### 311Direct

[App page](https://appshunter.io/ios/app/311direct/id378130673)

Report neighborhood issues and code violations directly to the 311 Contact Center. Users can attach photos, provide details, and track the status of their submissions. Anonymity is an option, or users can provide contact information for follow-up.

**Highlights:** Report neighborhood problems, Submit code violations, Attach photos to reports, Track report status, Anonymous reporting option, Create user profiles

**Features:** macOS Compatibility

**In-app purchases:** none


### CloudKeyz

[App page](https://appshunter.io/ios/app/cloudkeyz/id1345241883)

This app digitizes access management, eliminating the need for physical keys, fobs, and access cards. It provides a convenient way to store and manage various access credentials digitally.

**Highlights:** Replaces physical keys and fobs, Manages access cards, Stores static access codes, Digital credential management

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is 311Direct free?

311Direct is free to download, with no in-app purchases.

### Is CloudKeyz free?

CloudKeyz is free to download, with no in-app purchases.

### Which has better reviews, 311Direct or CloudKeyz?

CloudKeyz is rated higher. 311Direct averages 2.9 out of 5 from 9 ratings, while CloudKeyz averages 3.1 from 17 ratings.

### Do 311Direct or CloudKeyz have ads?

Neither 311Direct nor CloudKeyz shows ads.

### Which is updated more often, 311Direct or CloudKeyz?

311Direct ships an update every 2 months, and CloudKeyz every 3 weeks. Most recently, 311Direct was updated on September 30, 2026 and CloudKeyz on September 17, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*