# 311Direct vs Laundryvalue

The clearest difference is review sentiment: Laundryvalue at 84% against 311Direct's 27%. Laundryvalue also leads on rating (4.8 vs 2.9) and ratings volume (4.3K vs 9). 311Direct's advantage is ads (none vs shown) and monetization model (free vs free with in-app purchases). On price, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Laundryvalue holds the better App Store score, 4.8 against 2.9. That said, the two scores are not equally well evidenced: Laundryvalue has 4.3K ratings behind it against 9, so its average is the more settled of the two. Written reviews point the same way: 27% of 311Direct's written reviews are positive against 84% of Laundryvalue's.

311Direct ships an update every 2 months, Laundryvalue every 12 months. The most recent releases landed on July 6, 2026 and September 24, 2026 respectively.

## The numbers

| Metric | 311Direct | Laundryvalue |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.9 (9 ratings)](https://appshunter.io/ios/app/311direct/id378130673/reviews) | **[4.8 (4.3K ratings)](https://appshunter.io/ios/app/laundryvalue/id1411337319/reviews)** |
| Number of ratings | 9 | **4.3K** |
| Positive reviews | 27.3% of reviews | **84.3% of reviews** |
| In-app purchases | No | No |
| Ads | **No** | Yes |
| Update frequency | **Every 2 months** | Every 12 months |
| Monetization | **Free** | Free with in-app purchases |
| Size | 51 MB | 44 MB |
| Requires iOS | 15.1 | **10.0** |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Miami-Dade County](https://appshunter.io/developer/378130677) | [KioSoft Technologies LLC](https://appshunter.io/developer/1254243314) |

## What reviewers say

### 311Direct

[App page](https://appshunter.io/ios/app/311direct/id378130673)

Report neighborhood issues and code violations directly to the 311 Contact Center. Users can attach photos, provide details, and track the status of their submissions. Anonymity is an option, or users can provide contact information for follow-up.

**Highlights:** Report neighborhood problems, Submit code violations, Attach photos to reports, Track report status, Anonymous reporting option, Create user profiles

**Features:** macOS Compatibility

**In-app purchases:** none


### Laundryvalue

[App page](https://appshunter.io/ios/app/laundryvalue/id1411337319)

Easily pay for laundry cycles using your phone at participating commercial laundromats. Purchase credit within the app and use Bluetooth to start machines and track your transaction history. Receive alerts when your laundry is done.

**Highlights:** Bluetooth machine control, In-app credit purchase, Transaction history, Machine availability view, Cycle completion alerts, QR code scanning

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 🚀 Convenient
- 💡 Helpful notifications
- 🚀 Efficient
- 👍 Reliable

**What reviewers complain about**

- 🐛 Glitchy connection to machines
- 💸 Overpriced
- 🔌 Ads in a paid service
- 🔒 Security issues with registration
- 🐛 Inaccurate cycle timers

**Reported bugs**

- Login/password issues
- Inability to add funds
- Inconsistent machine connectivity
- Cycle status not updating properly

**Requested features**

- Display machine availability status
- Allow adding funds in smaller increments
- Implement alarm/notification when cycle is complete
- Store multiple payment methods
- Improve offline functionality


## Frequently asked questions

### Is 311Direct free?

311Direct is free to download, with no in-app purchases.

### Is Laundryvalue free?

Laundryvalue is free to download, with no in-app purchases.

### Which has better reviews, 311Direct or Laundryvalue?

Laundryvalue is rated higher. 311Direct averages 2.9 out of 5 from 9 ratings, while Laundryvalue averages 4.8 from 4.3K ratings.

### Do 311Direct or Laundryvalue have ads?

Laundryvalue shows ads; 311Direct does not.

### Which is updated more often, 311Direct or Laundryvalue?

311Direct ships an update every 2 months, and Laundryvalue every 12 months. Most recently, 311Direct was updated on July 6, 2026 and Laundryvalue on September 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*