# 311Direct vs My Property Access

The clearest difference is review sentiment: My Property Access at 60% against 311Direct's 27%. My Property Access also leads on iOS requirement (13.0 vs 15.1). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on July 6, 2026 and September 16, 2026 respectively.

## The numbers

| Metric | 311Direct | My Property Access |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[2.9 (9 ratings)](https://appshunter.io/ios/app/311direct/id378130673/reviews)** | — |
| Number of ratings | **9** | — |
| Positive reviews | 27.3% of reviews | **60.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | Every 2 months |
| Monetization | Free | Free |
| Size | 51 MB | 95 MB |
| Requires iOS | 15.1 | **13.0** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Miami-Dade County](https://appshunter.io/developer/378130677) | [SOS Online Solutions](https://appshunter.io/developer/1827090598) |

## What reviewers say

### 311Direct

[App page](https://appshunter.io/ios/app/311direct/id378130673)

Report neighborhood issues and code violations directly to the 311 Contact Center. Users can attach photos, provide details, and track the status of their submissions. Anonymity is an option, or users can provide contact information for follow-up.

**Highlights:** Report neighborhood problems, Submit code violations, Attach photos to reports, Track report status, Anonymous reporting option, Create user profiles

**Features:** macOS Compatibility

**In-app purchases:** none


### My Property Access

[App page](https://appshunter.io/ios/app/my-property-access/id1566239166)

Streamline property management by easily handling permanent and temporary visitors. Connect with your property manager or security guard, and manage visitor access efficiently.

**Highlights:** Manage permanent visitors, Manage temporary visitors, Contact property manager, Contact security guard, Add and remove visitors

**Features:** Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is 311Direct free?

311Direct is free to download, with no in-app purchases.

### Is My Property Access free?

My Property Access is free to download, with no in-app purchases.

### Do 311Direct or My Property Access have ads?

Neither 311Direct nor My Property Access shows ads.

### Which is updated more often, 311Direct or My Property Access?

311Direct ships an update every 2 months, and My Property Access every 2 months. Most recently, 311Direct was updated on July 6, 2026 and My Property Access on September 16, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*