# 311Direct vs Air Esscentials 2.0

The clearest difference is rating: Air Esscentials 2.0 at 3.1 against 311Direct's 2.6. Air Esscentials 2.0 also leads on update cadence (every 3 weeks vs every 2 months) and iOS requirement (9.0 vs 15.1). On price, review sentiment, ratings volume and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Air Esscentials 2.0 holds the better App Store score, 3.1 against 2.6. Both are backed by a comparable volume of ratings — 13 and 10 respectively. Written reviews point the same way: 27% of 311Direct's written reviews are positive against 33% of Air Esscentials 2.0's.

311Direct ships an update every 2 months, Air Esscentials 2.0 every 3 weeks. The most recent releases landed on November 1, 2026 and November 3, 2026 respectively.

## The numbers

| Metric | 311Direct | Air Esscentials 2.0 |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.6 (13 ratings)](https://appshunter.io/ios/app/311direct/id378130673/reviews) | **[3.1 (10 ratings)](https://appshunter.io/ios/app/air-esscentials-20/id1601922411/reviews)** |
| Number of ratings | **13** | 10 |
| Positive reviews | 27.3% of reviews | **33.3% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Every 3 weeks** |
| Monetization | Free | Free |
| Size | 51 MB | 29 MB |
| Requires iOS | 15.1 | **9.0** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Miami-Dade County](https://appshunter.io/developer/378130677) | [Air Esscentials Inc.](https://appshunter.io/developer/1493612051) |

## What reviewers say

### 311Direct

[App page](https://appshunter.io/ios/app/311direct/id378130673)

Report neighborhood issues and code violations directly to the 311 Contact Center. Users can attach photos, provide details, and track the status of their submissions. Anonymity is an option, or users can provide contact information for follow-up.

**Highlights:** Report neighborhood problems, Submit code violations, Attach photos to reports, Track report status, Anonymous reporting option, Create user profiles

**Features:** macOS Compatibility

**In-app purchases:** none


### Air Esscentials 2.0

[App page](https://appshunter.io/ios/app/air-esscentials-20/id1601922411)

Control and program your scent diffusers wirelessly. Easily set up custom fragrance schedules and preferences in minutes via Bluetooth connection.

**Highlights:** Program scent settings, Bluetooth connectivity, Connect to AE1000, AE2501, AE3500 diffusers, Custom fragrance schedules, Wireless control

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is 311Direct free?

311Direct is free to download, with no in-app purchases.

### Is Air Esscentials 2.0 free?

Air Esscentials 2.0 is free to download, with no in-app purchases.

### Which has better reviews, 311Direct or Air Esscentials 2.0?

Air Esscentials 2.0 is rated higher. 311Direct averages 2.6 out of 5 from 13 ratings, while Air Esscentials 2.0 averages 3.1 from 10 ratings.

### Do 311Direct or Air Esscentials 2.0 have ads?

Neither 311Direct nor Air Esscentials 2.0 shows ads.

### Which is updated more often, 311Direct or Air Esscentials 2.0?

311Direct ships an update every 2 months, and Air Esscentials 2.0 every 3 weeks. Most recently, 311Direct was updated on November 1, 2026 and Air Esscentials 2.0 on November 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*