# 311Direct vs Onx Homeowner

The clearest difference is rating: Onx Homeowner at 5.0 against 311Direct's 2.9. Onx Homeowner also leads on update cadence (weekly vs every 2 months) and iOS requirement (13.0 vs 15.1). 311Direct's advantage is ratings volume (9 vs 3). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Onx Homeowner holds the better App Store score, 5.0 against 2.9. Both are backed by a comparable volume of ratings — 9 and 3 respectively.

311Direct ships an update every 2 months, Onx Homeowner weekly. The most recent releases landed on October 4, 2026 and September 24, 2026 respectively.

## The numbers

| Metric | 311Direct | Onx Homeowner |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.9 (9 ratings)](https://appshunter.io/ios/app/311direct/id378130673/reviews) | **[5.0 (3 ratings)](https://appshunter.io/ios/app/onx-homeowner/id1609364983/reviews)** |
| Number of ratings | **9** | 3 |
| Positive reviews | 27.3% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Weekly** |
| Monetization | Free | Free |
| Size | 51 MB | 37 MB |
| Requires iOS | 15.1 | **13.0** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Miami-Dade County](https://appshunter.io/developer/378130677) | [ONX Homes LLC](https://appshunter.io/developer/1609364985) |

## What reviewers say

### 311Direct

[App page](https://appshunter.io/ios/app/311direct/id378130673)

Report neighborhood issues and code violations directly to the 311 Contact Center. Users can attach photos, provide details, and track the status of their submissions. Anonymity is an option, or users can provide contact information for follow-up.

**Highlights:** Report neighborhood problems, Submit code violations, Attach photos to reports, Track report status, Anonymous reporting option, Create user profiles

**Features:** macOS Compatibility

**In-app purchases:** none


### Onx Homeowner

[App page](https://appshunter.io/ios/app/onx-homeowner/id1609364983)

This app provides homeowners with a centralized hub for all essential home information. Access warranty details, floor plans, appliance manuals, and important contacts. Easily submit warranty service requests to get help quickly.

**Highlights:** Home warranty details and expiration dates, Digital home floor plans, Appliance manuals access, Key contact information, Warranty service request form

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is 311Direct free?

311Direct is free to download, with no in-app purchases.

### Is Onx Homeowner free?

Onx Homeowner is free to download, with no in-app purchases.

### Which has better reviews, 311Direct or Onx Homeowner?

Onx Homeowner is rated higher. 311Direct averages 2.9 out of 5 from 9 ratings, while Onx Homeowner averages 5.0 from 3 ratings.

### Do 311Direct or Onx Homeowner have ads?

Neither 311Direct nor Onx Homeowner shows ads.

### Which is updated more often, 311Direct or Onx Homeowner?

311Direct ships an update every 2 months, and Onx Homeowner weekly. Most recently, 311Direct was updated on October 4, 2026 and Onx Homeowner on September 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*