# 311Direct vs Kemper Co

The clearest difference is rating: Kemper Co at 4.5 against 311Direct's 2.6. Kemper Co also leads on ratings volume (99 vs 13) and iOS requirement (13.0 vs 15.1). 311Direct's advantage is update cadence (every 2 months vs every 14 months). On price, review sentiment, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Kemper Co holds the better App Store score, 4.5 against 2.6. That said, the two scores are not equally well evidenced: Kemper Co has 99 ratings behind it against 13, so its average is the more settled of the two. Written reviews point the same way: 27% of 311Direct's written reviews are positive against 33% of Kemper Co's.

311Direct ships an update every 2 months, Kemper Co every 14 months. The most recent releases landed on November 1, 2026 and October 30, 2026 respectively.

## The numbers

| Metric | 311Direct | Kemper Co |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.6 (13 ratings)](https://appshunter.io/ios/app/311direct/id378130673/reviews) | **[4.5 (99 ratings)](https://appshunter.io/ios/app/kemper-co-pilot/id6473601895/reviews)** |
| Number of ratings | 13 | **99** |
| Positive reviews | 27.3% of reviews | **33.3% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 14 months |
| Monetization | Free | Free |
| Size | 51 MB | 63 MB |
| Requires iOS | 15.1 | **13.0** |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 12+ |
| Developer | [Miami-Dade County](https://appshunter.io/developer/378130677) | [Kemper Corporation](https://appshunter.io/developer/917555654) |

## What reviewers say

### 311Direct

[App page](https://appshunter.io/ios/app/311direct/id378130673)

Report neighborhood issues and code violations directly to the 311 Contact Center. Users can attach photos, provide details, and track the status of their submissions. Anonymity is an option, or users can provide contact information for follow-up.

**Highlights:** Report neighborhood problems, Submit code violations, Attach photos to reports, Track report status, Anonymous reporting option, Create user profiles

**Features:** macOS Compatibility

**In-app purchases:** none


### Kemper Co

[App page](https://appshunter.io/ios/app/kemper-co-pilot/id6473601895)

This app encourages safe driving habits by monitoring speed, braking, and phone usage. New policyholders can earn discounts and rewards for demonstrating safe driving patterns, helping to reduce accident risk.

**Highlights:** Auto insurance discount, Safe driving streaks, Risk reduction tips, Rewards for milestones, Driving behavior leaderboard

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is 311Direct free?

311Direct is free to download, with no in-app purchases.

### Is Kemper Co free?

Kemper Co is free to download, with no in-app purchases.

### Which has better reviews, 311Direct or Kemper Co?

Kemper Co is rated higher. 311Direct averages 2.6 out of 5 from 13 ratings, while Kemper Co averages 4.5 from 99 ratings.

### Do 311Direct or Kemper Co have ads?

Neither 311Direct nor Kemper Co shows ads.

### Which is updated more often, 311Direct or Kemper Co?

311Direct ships an update every 2 months, and Kemper Co every 14 months. Most recently, 311Direct was updated on November 1, 2026 and Kemper Co on October 30, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*