# 311Direct vs My Biscayne Park

The clearest difference is rating: My Biscayne Park at 5.0 against 311Direct's 2.6. 311Direct's advantage is update cadence (every 2 months vs every 6 months) and ratings volume (13 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

My Biscayne Park holds the better App Store score, 5.0 against 2.6. That said, the two scores are not equally well evidenced: 311Direct has 13 ratings behind it against 1, so its average is the more settled of the two.

311Direct ships an update every 2 months, My Biscayne Park every 6 months. The most recent releases landed on October 29, 2026 and October 21, 2026 respectively.

## The numbers

| Metric | 311Direct | My Biscayne Park |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.6 (13 ratings)](https://appshunter.io/ios/app/311direct/id378130673/reviews) | **[5.0 (1 ratings)](https://appshunter.io/ios/app/my-biscayne-park/id6477457224/reviews)** |
| Number of ratings | **13** | 1 |
| Positive reviews | 27.3% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 6 months |
| Monetization | Free | Free |
| Size | 51 MB | 133 MB |
| Requires iOS | 15.1 | **15.0** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Miami-Dade County](https://appshunter.io/developer/378130677) | [GOGov, Inc.](https://appshunter.io/developer/351223719) |

## What reviewers say

### 311Direct

[App page](https://appshunter.io/ios/app/311direct/id378130673)

Report neighborhood issues and code violations directly to the 311 Contact Center. Users can attach photos, provide details, and track the status of their submissions. Anonymity is an option, or users can provide contact information for follow-up.

**Highlights:** Report neighborhood problems, Submit code violations, Attach photos to reports, Track report status, Anonymous reporting option, Create user profiles

**Features:** macOS Compatibility

**In-app purchases:** none


### My Biscayne Park

[App page](https://appshunter.io/ios/app/my-biscayne-park/id6477457224)

Report non-emergency issues like potholes and graffiti directly to your local village government. This app allows you to quickly submit service requests and help improve your neighborhood.

**Highlights:** Report potholes, Report graffiti, Submit service requests, Connect with village government, Fast issue reporting

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is 311Direct free?

311Direct is free to download, with no in-app purchases.

### Is My Biscayne Park free?

My Biscayne Park is free to download, with no in-app purchases.

### Which has better reviews, 311Direct or My Biscayne Park?

My Biscayne Park is rated higher. 311Direct averages 2.6 out of 5 from 13 ratings, while My Biscayne Park averages 5.0 from 1 ratings.

### Do 311Direct or My Biscayne Park have ads?

Neither 311Direct nor My Biscayne Park shows ads.

### Which is updated more often, 311Direct or My Biscayne Park?

311Direct ships an update every 2 months, and My Biscayne Park every 6 months. Most recently, 311Direct was updated on October 29, 2026 and My Biscayne Park on October 21, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*