# 311Direct vs SVDPApp

The clearest difference is review sentiment: SVDPApp at 100% against 311Direct's 27%. SVDPApp also leads on rating (5.0 vs 2.9) and update cadence (every 4 weeks vs every 2 months). 311Direct's advantage is device support (3 vs 1) and iOS requirement (15.1 vs 17.0). On price, ratings volume, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

SVDPApp holds the better App Store score, 5.0 against 2.9. Both are backed by a comparable volume of ratings — 9 and 13 respectively. Written reviews point the same way: 27% of 311Direct's written reviews are positive against 100% of SVDPApp's.

311Direct ships an update every 2 months, SVDPApp every 4 weeks. The most recent releases landed on July 6, 2026 and September 10, 2026 respectively.

## The numbers

| Metric | 311Direct | SVDPApp |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.9 (9 ratings)](https://appshunter.io/ios/app/311direct/id378130673/reviews) | **[5.0 (13 ratings)](https://appshunter.io/ios/app/svdpapp/id6479328863/reviews)** |
| Number of ratings | 9 | **13** |
| Positive reviews | 27.3% of reviews | **100.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Every 4 weeks** |
| Monetization | Free | Free |
| Size | 51 MB | 8 MB |
| Requires iOS | **15.1** | 17.0 |
| Devices | **iPhone, iPad, iPod** | iPhone |
| Age rating | 4+ | 17+ |
| Developer | [Miami-Dade County](https://appshunter.io/developer/378130677) | [Jorge Jerez](https://appshunter.io/developer/1735582353) |

## What reviewers say

### 311Direct

[App page](https://appshunter.io/ios/app/311direct/id378130673)

Report neighborhood issues and code violations directly to the 311 Contact Center. Users can attach photos, provide details, and track the status of their submissions. Anonymity is an option, or users can provide contact information for follow-up.

**Highlights:** Report neighborhood problems, Submit code violations, Attach photos to reports, Track report status, Anonymous reporting option, Create user profiles

**Features:** macOS Compatibility

**In-app purchases:** none


### SVDPApp

[App page](https://appshunter.io/ios/app/svdpapp/id6479328863)

This application facilitates requesting assistance for those in need within Doral. Users can engage in personal chats to receive help, make donations to support community initiatives, and subscribe to volunteer groups.

**Highlights:** Request help in Doral, Personal chat for assistance, Make donations, Subscribe to volunteer group

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is 311Direct free?

311Direct is free to download, with no in-app purchases.

### Is SVDPApp free?

SVDPApp is free to download, with no in-app purchases.

### Which has better reviews, 311Direct or SVDPApp?

SVDPApp is rated higher. 311Direct averages 2.9 out of 5 from 9 ratings, while SVDPApp averages 5.0 from 13 ratings.

### Do 311Direct or SVDPApp have ads?

Neither 311Direct nor SVDPApp shows ads.

### Which is updated more often, 311Direct or SVDPApp?

311Direct ships an update every 2 months, and SVDPApp every 4 weeks. Most recently, 311Direct was updated on July 6, 2026 and SVDPApp on September 10, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*