# 311Direct vs Resource Assistance Navigator

The clearest difference is rating: Resource Assistance Navigator at 4.4 against 311Direct's 2.6. Resource Assistance Navigator also leads on iOS requirement (13.0 vs 15.1). 311Direct's advantage is ads (none vs shown) and update cadence (every 2 months vs every 7 months). On price, ratings volume, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Resource Assistance Navigator holds the better App Store score, 4.4 against 2.6. Both are backed by a comparable volume of ratings — 13 and 24 respectively.

311Direct ships an update every 2 months, Resource Assistance Navigator every 7 months. The most recent releases landed on October 29, 2026 and October 30, 2026 respectively.

## The numbers

| Metric | 311Direct | Resource Assistance Navigator |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.6 (13 ratings)](https://appshunter.io/ios/app/311direct/id378130673/reviews) | **[4.4 (24 ratings)](https://appshunter.io/ios/app/resource-assistance-navigator/id6480118414/reviews)** |
| Number of ratings | 13 | **24** |
| Positive reviews | 27.3% of reviews | — |
| In-app purchases | No | No |
| Ads | **No** | Yes |
| Update frequency | **Every 2 months** | Every 7 months |
| Monetization | **Free** | Ad-supported |
| Size | 51 MB | 57 MB |
| Requires iOS | 15.1 | **13.0** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 17+ |
| Developer | [Miami-Dade County](https://appshunter.io/developer/378130677) | [Raymund Meckler](https://appshunter.io/developer/1688742499) |

## What reviewers say

### 311Direct

[App page](https://appshunter.io/ios/app/311direct/id378130673)

Report neighborhood issues and code violations directly to the 311 Contact Center. Users can attach photos, provide details, and track the status of their submissions. Anonymity is an option, or users can provide contact information for follow-up.

**Highlights:** Report neighborhood problems, Submit code violations, Attach photos to reports, Track report status, Anonymous reporting option, Create user profiles

**Features:** macOS Compatibility

**In-app purchases:** none


### Resource Assistance Navigator

[App page](https://appshunter.io/ios/app/resource-assistance-navigator/id6480118414)

This app streamlines the food pickup process for users of hunger relief organizations. It simplifies contactless pickups and reduces paperwork by generating QR codes for participating network partners.

**Highlights:** Contactless food pickup, QR code generation, Reduced paperwork, Works with hunger relief organizations, User-friendly interface

**In-app purchases:** none


## Frequently asked questions

### Is 311Direct free?

311Direct is free to download, with no in-app purchases.

### Is Resource Assistance Navigator free?

Resource Assistance Navigator is free to download, with no in-app purchases.

### Which has better reviews, 311Direct or Resource Assistance Navigator?

Resource Assistance Navigator is rated higher. 311Direct averages 2.6 out of 5 from 13 ratings, while Resource Assistance Navigator averages 4.4 from 24 ratings.

### Do 311Direct or Resource Assistance Navigator have ads?

Resource Assistance Navigator shows ads; 311Direct does not.

### Which is updated more often, 311Direct or Resource Assistance Navigator?

311Direct ships an update every 2 months, and Resource Assistance Navigator every 7 months. Most recently, 311Direct was updated on October 29, 2026 and Resource Assistance Navigator on October 30, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*