# 311Direct vs Safeguard Access Plus

The clearest difference is rating: Safeguard Access Plus at 4.2 against 311Direct's 2.6. Safeguard Access Plus also leads on ratings volume (109 vs 13). 311Direct's advantage is review sentiment (27% vs 0%). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Safeguard Access Plus holds the better App Store score, 4.2 against 2.6. That said, the two scores are not equally well evidenced: Safeguard Access Plus has 109 ratings behind it against 13, so its average is the more settled of the two. Written reviews complicate that: 27% of 311Direct's written reviews are positive against 0% of Safeguard Access Plus's, so the app with the better star average is not the one people write more warmly about.

311Direct ships an update every 2 months, Safeguard Access Plus every 4 months. The most recent releases landed on October 21, 2026 and October 25, 2026 respectively.

## The numbers

| Metric | 311Direct | Safeguard Access Plus |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.6 (13 ratings)](https://appshunter.io/ios/app/311direct/id378130673/reviews) | **[4.2 (109 ratings)](https://appshunter.io/ios/app/safeguard-access-plus/id6572315194/reviews)** |
| Number of ratings | 13 | **109** |
| Positive reviews | **27.3% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 4 months |
| Monetization | Free | Free |
| Size | 51 MB | 52 MB |
| Requires iOS | 15.1 | 15.1 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Miami-Dade County](https://appshunter.io/developer/378130677) | [SafeGuard Access Plus](https://appshunter.io/developer/1759205971) |

## What reviewers say

### 311Direct

[App page](https://appshunter.io/ios/app/311direct/id378130673)

Report neighborhood issues and code violations directly to the 311 Contact Center. Users can attach photos, provide details, and track the status of their submissions. Anonymity is an option, or users can provide contact information for follow-up.

**Highlights:** Report neighborhood problems, Submit code violations, Attach photos to reports, Track report status, Anonymous reporting option, Create user profiles

**Features:** macOS Compatibility

**In-app purchases:** none


### Safeguard Access Plus

[App page](https://appshunter.io/ios/app/safeguard-access-plus/id6572315194)

This app offers convenient, hands-free access to self-storage facilities. It allows users to open gates and doors without touching their phone, pay rent, communicate with the facility, and track activity. Locate nearby facilities easily.

**Highlights:** Hands-free gate and door access, In-app rent payments, Direct facility communication, Activity log tracking, Facility location search

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is 311Direct free?

311Direct is free to download, with no in-app purchases.

### Is Safeguard Access Plus free?

Safeguard Access Plus is free to download, with no in-app purchases.

### Which has better reviews, 311Direct or Safeguard Access Plus?

Safeguard Access Plus is rated higher. 311Direct averages 2.6 out of 5 from 13 ratings, while Safeguard Access Plus averages 4.2 from 109 ratings.

### Do 311Direct or Safeguard Access Plus have ads?

Neither 311Direct nor Safeguard Access Plus shows ads.

### Which is updated more often, 311Direct or Safeguard Access Plus?

311Direct ships an update every 2 months, and Safeguard Access Plus every 4 months. Most recently, 311Direct was updated on October 21, 2026 and Safeguard Access Plus on October 25, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*