# 311Direct vs MDC Pay

The clearest difference is review sentiment: MDC Pay at 100% against 311Direct's 27%. MDC Pay also leads on rating (4.9 vs 2.9) and update cadence (fortnightly vs every 2 months). 311Direct's advantage is device support (3 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

MDC Pay holds the better App Store score, 4.9 against 2.9. Both are backed by a comparable volume of ratings — 9 and 37 respectively. Written reviews point the same way: 27% of 311Direct's written reviews are positive against 100% of MDC Pay's.

311Direct ships an update every 2 months, MDC Pay fortnightly. The most recent releases landed on October 16, 2026 and October 13, 2026 respectively.

## The numbers

| Metric | 311Direct | MDC Pay |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.9 (9 ratings)](https://appshunter.io/ios/app/311direct/id378130673/reviews) | **[4.9 (37 ratings)](https://appshunter.io/ios/app/mdc-pay/id6748356068/reviews)** |
| Number of ratings | 9 | **37** |
| Positive reviews | 27.3% of reviews | **100.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Fortnightly** |
| Monetization | Free | Free |
| Size | 51 MB | 38 MB |
| Requires iOS | **15.1** | 16.4 |
| Devices | **iPhone, iPad, iPod** | iPhone |
| Age rating | 4+ | 4+ |
| Developer | [Miami-Dade County](https://appshunter.io/developer/378130677) | [KUBRA Data Transfer](https://appshunter.io/developer/527959415) |

## What reviewers say

### 311Direct

[App page](https://appshunter.io/ios/app/311direct/id378130673)

Report neighborhood issues and code violations directly to the 311 Contact Center. Users can attach photos, provide details, and track the status of their submissions. Anonymity is an option, or users can provide contact information for follow-up.

**Highlights:** Report neighborhood problems, Submit code violations, Attach photos to reports, Track report status, Anonymous reporting option, Create user profiles

**Features:** macOS Compatibility

**In-app purchases:** none


### MDC Pay

[App page](https://appshunter.io/ios/app/mdc-pay/id6748356068)

Manage your water utility payments conveniently and securely. Set up automatic payments, receive reminders, and opt for paperless billing to stay organized and avoid late fees.

**Highlights:** Fast and secure payments, Auto Pay setup, Payment reminders, Paperless billing, Account organization

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is 311Direct free?

311Direct is free to download, with no in-app purchases.

### Is MDC Pay free?

MDC Pay is free to download, with no in-app purchases.

### Which has better reviews, 311Direct or MDC Pay?

MDC Pay is rated higher. 311Direct averages 2.9 out of 5 from 9 ratings, while MDC Pay averages 4.9 from 37 ratings.

### Do 311Direct or MDC Pay have ads?

Neither 311Direct nor MDC Pay shows ads.

### Which is updated more often, 311Direct or MDC Pay?

311Direct ships an update every 2 months, and MDC Pay fortnightly. Most recently, 311Direct was updated on October 16, 2026 and MDC Pay on October 13, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*