# 311Direct vs MyPark®

The clearest difference is rating: MyPark® at 4.7 against 311Direct's 2.9. MyPark® also leads on ratings volume (8.9K vs 9). On price, review sentiment, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

MyPark® holds the better App Store score, 4.7 against 2.9. That said, the two scores are not equally well evidenced: MyPark® has 8.9K ratings behind it against 9, so its average is the more settled of the two. Written reviews complicate that: 27% of 311Direct's written reviews are positive against 22% of MyPark®'s, so the app with the better star average is not the one people write more warmly about.

311Direct ships an update every 2 months, MyPark® every 3 months. The most recent releases landed on July 6, 2026 and September 25, 2026 respectively.

## The numbers

| Metric | 311Direct | MyPark® |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.9 (9 ratings)](https://appshunter.io/ios/app/311direct/id378130673/reviews) | **[4.7 (8.9K ratings)](https://appshunter.io/ios/app/mypark/id982549968/reviews)** |
| Number of ratings | 9 | **8.9K** |
| Positive reviews | **27.3% of reviews** | 22.1% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 3 months |
| Monetization | Free | Free |
| Size | 51 MB | 40 MB |
| Requires iOS | 15.1 | 15.1 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Miami-Dade County](https://appshunter.io/developer/378130677) | [MYPARK CORP.](https://appshunter.io/developer/982549967) |

## What reviewers say

### 311Direct

[App page](https://appshunter.io/ios/app/311direct/id378130673)

Report neighborhood issues and code violations directly to the 311 Contact Center. Users can attach photos, provide details, and track the status of their submissions. Anonymity is an option, or users can provide contact information for follow-up.

**Highlights:** Report neighborhood problems, Submit code violations, Attach photos to reports, Track report status, Anonymous reporting option, Create user profiles

**Features:** macOS Compatibility

**In-app purchases:** none


### MyPark®

[App page](https://appshunter.io/ios/app/mypark/id982549968)

This app offers a seamless parking experience by reserving your spot with an automated device. It provides effortless parking management, exclusive deals from local merchants, and a modern, secure interface. Enjoy smart parking with AI-driven recommendations and easy payment options.

**Highlights:** Automated spot reservation, Effortless parking management, Exclusive local merchant deals, AI-driven recommendations, Apple Pay/Google Pay integration, Dark mode support

**Features:** macOS Compatibility, Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient parking
- 💡 Innovative concept
- 👍 Easy to use

**What reviewers complain about**

- 🐛 Unreliable app functionality
- 🔒 Poor customer service
- 💰 Overcharging issues
- ⚠️ Malfunctioning equipment

**Reported bugs**

- Timer continues to run after leaving
- App fails to recognize parking status
- Inability to contact customer service

**Requested features**

- Add manual session end option
- Improve sensor detection when leaving
- Provide better communication channels


## Frequently asked questions

### Is 311Direct free?

311Direct is free to download, with no in-app purchases.

### Is MyPark® free?

MyPark® is free to download, with no in-app purchases.

### Which has better reviews, 311Direct or MyPark®?

MyPark® is rated higher. 311Direct averages 2.9 out of 5 from 9 ratings, while MyPark® averages 4.7 from 8.9K ratings.

### Do 311Direct or MyPark® have ads?

Neither 311Direct nor MyPark® shows ads.

### Which is updated more often, 311Direct or MyPark®?

311Direct ships an update every 2 months, and MyPark® every 3 months. Most recently, 311Direct was updated on July 6, 2026 and MyPark® on September 25, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*