# MyTIM vs CieID

The clearest difference is ratings volume: MyTIM at 4.8K against CieID's 215. MyTIM also leads on review sentiment (20% vs 9%) and device support (4 vs 2). CieID's advantage is iOS requirement (13.0 vs 15). On price, rating, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.3 for MyTIM against 4.2 for CieID. That said, the two scores are not equally well evidenced: MyTIM has 4.8K ratings behind it against 215, so its average is the more settled of the two. Written reviews are what separate them: 20% of MyTIM's written reviews are positive against 9% of CieID's.

Both ship on a similar rhythm, roughly monthly. The most recent releases landed on September 22, 2026 and September 23, 2026 respectively.

## The numbers

| Metric | MyTIM | CieID |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.3 (4.8K ratings)](https://appshunter.io/ios/app/mytim/id378783815/reviews)** | [4.2 (215 ratings)](https://appshunter.io/ios/app/cieid/id1504644677/reviews) |
| Number of ratings | **4.8K** | 215 |
| Positive reviews | **19.7% of reviews** | 9.4% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Monthly | Monthly |
| Monetization | Free | Free |
| Size | 106 MB | 34 MB |
| Requires iOS | 15 | **13.0** |
| Devices | **iPhone, iPad, iPod, Apple Watch** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Telecom Italia S.p.A.](https://appshunter.io/developer/294344675) | [Istituto Poligrafico e Zecca dello Stato Spa](https://appshunter.io/developer/1223441137) |

## What reviewers say

### MyTIM

[App page](https://appshunter.io/ios/app/mytim/id378783815)

Manage your prepaid mobile and landline accounts. Check your plan details, remaining credit, and data usage. Pay bills, recharge your phone, and access exclusive offers and loyalty program benefits.

**Highlights:** Control prepaid mobile and landline accounts, Check credit, plan, and data usage, Recharge phone and pay bills, Access TIM Party loyalty program, Track orders and purchase offers, Get assistance via chat or community

**Features:** Safari Extension, Apple Watch app, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🌟 Great value and service
- 👍 Excellent app, easy to use

**What reviewers complain about**

- 🤬 Terrible customer service
- 🤖 Useless chatbot, no human support
- 💰 Unauthorized charges, money stolen
- 🤯 App constantly crashes or doesn't work
- 🌐 No English language option, only Italian

**Reported bugs**

- App login issues, can't access account
- Recharge/top-up functionality not working
- Incorrect data usage/credit deductions

**Requested features**

- Add English language option
- Improve app stability and reliability
- Provide better customer support channels


### CieID

[App page](https://appshunter.io/ios/app/cieid/id1504644677)

Access public administration and private services online using your electronic identity card. Securely authenticate your access from PC or smartphone with simplified login methods, including QR codes and push notifications. Supports NFC for enhanced security on compatible iPhones.

**Highlights:** Access public administration services, Access private services, Simplified PC access via QR code, Push notification authentication, Biometric authentication, NFC access for high security, PUK recovery functionality

**Features:** Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is MyTIM free?

MyTIM is free to download, with no in-app purchases.

### Is CieID free?

CieID is free to download, with no in-app purchases.

### Which has better reviews, MyTIM or CieID?

MyTIM is rated higher. MyTIM averages 4.3 out of 5 from 4.8K ratings, while CieID averages 4.2 from 215 ratings.

### Do MyTIM or CieID have ads?

Neither MyTIM nor CieID shows ads.

### Which is updated more often, MyTIM or CieID?

MyTIM ships an update monthly, and CieID monthly. Most recently, MyTIM was updated on September 22, 2026 and CieID on September 23, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*