# Supra eKEY vs dotloop

The clearest difference is rating: dotloop at 4.8 against Supra eKEY's 2.3. dotloop also leads on review sentiment (45% vs 14%) and ratings volume (70K vs 952). Supra eKEY's advantage is in-app purchases (none vs 2) and iOS requirement (12.0 vs 15.0). On price, update cadence, ads and device support there is nothing between them.

Both are free to download. dotloop sells 2 in-app purchases, starting at $31.99 per month. Supra eKEY asks for nothing beyond the download.

dotloop holds the better App Store score, 4.8 against 2.3. That said, the two scores are not equally well evidenced: dotloop has 70K ratings behind it against 952, so its average is the more settled of the two. Written reviews point the same way: 14% of Supra eKEY's written reviews are positive against 45% of dotloop's.

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on September 27, 2026 and September 30, 2026 respectively.

## The numbers

| Metric | Supra eKEY | dotloop |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.3 (952 ratings)](https://appshunter.io/ios/app/supra-ekey/id379909266/reviews) | **[4.8 (70K ratings)](https://appshunter.io/ios/app/dotloop/id605565510/reviews)** |
| Number of ratings | 952 | **70K** |
| Positive reviews | 13.8% of reviews | **44.6% of reviews** |
| In-app purchases | **No** | Yes |
| Ads | No | No |
| Update frequency | Every 2 months | Every 2 months |
| Monetization | Subscription | **Free with in-app purchases** |
| Best chart rank | — | **#129** |
| Size | 47 MB | 72 MB |
| Requires iOS | **12.0** | 15.0 |
| Devices | iPhone, iPod, Apple Watch | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Supra](https://appshunter.io/developer/379909269) | [dotloop, inc.](https://appshunter.io/developer/605565513) |

## What reviewers say

### Supra eKEY

[App page](https://appshunter.io/ios/app/supra-ekey/id379909266)

This app provides real estate professionals with secure and efficient access to properties. It allows for easy opening of keyboxes, customization of access, and access to valuable property information to enhance client service.

**Highlights:** Open keyboxes with PIN or biometrics, Manage keybox settings and access hours, Track keyboxes and view showing notifications, Access MLS listing information offline, Create and manage buyer profiles, View property notes and agent contact info

**Features:** Apple Watch app, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Works great
- 🔒 Secure app
- 👍 Convenient for agents

**What reviewers complain about**

- 🐛 Frequent crashes and bugs
- 🔋 Drains battery quickly
- 💸 Expensive and predatory billing practices
- ⏱️ Slow and unreliable updates
- 🤖 Poor customer support

**Reported bugs**

- App freezes and crashes on latest iPhone models
- Bluetooth connectivity issues preventing access to lockboxes
- Payment screen glitches and inability to update billing info
- Inconsistent performance across different devices and OS versions

**Requested features**

- Automatic updates without user intervention
- Offline functionality for areas with no cell service
- Apple Watch complications support
- Improved UI and UX for programming lockboxes


### dotloop

[App page](https://appshunter.io/ios/app/dotloop/id605565510)

**Currently charting:** #129 Top Grossing · Business (US App Store)

This platform optimizes real estate transactions and productivity. It allows users to create collaborative workspaces, manage documents, e-sign, and track progress from any device. Millions of agents and clients use it for end-to-end transaction management.

**Highlights:** Create collaborative workspaces (loops), Share and manage documents, Electronic signatures (e-sign), Task management and progress tracking, Real-time notifications, Form creation

**Features:** Vision Pro support

**In-app purchases (2)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Dotloop Premium | $31.99 | per month |
| Dotloop Premium | $329.99 | per year |

**What reviewers like**

- 🚀 Efficient and convenient
- 🔒 Secure platform
- 👍 User-friendly
- 💡 Helpful for busy professionals
- 🚀 Anytime, anywhere access

**What reviewers complain about**

- 🐛 Glitchy mobile app
- 🐛 Buggy and unreliable
- 🐛 Frequent login issues
- 🐛 Editing challenges
- 🐛 Compatibility problems

**Reported bugs**

- App crashes and freezes
- Inability to sign documents
- Data loss and missing information
- Inconsistent behavior across platforms
- Billing and subscription issues

**Requested features**

- Ability to edit text fields
- Improved scrolling and navigation
- Seamless integration across devices
- Spellcheck and formatting options
- Easier document management and archiving


## Frequently asked questions

### Is Supra eKEY free?

Supra eKEY is free to download, with no in-app purchases.

### Is dotloop free?

dotloop is free to download, with in-app purchases available.

### Which has better reviews, Supra eKEY or dotloop?

dotloop is rated higher. Supra eKEY averages 2.3 out of 5 from 952 ratings, while dotloop averages 4.8 from 70K ratings.

### Do Supra eKEY or dotloop have ads?

Neither Supra eKEY nor dotloop shows ads.

### Which is updated more often, Supra eKEY or dotloop?

Supra eKEY ships an update every 2 months, and dotloop every 2 months. Most recently, Supra eKEY was updated on September 27, 2026 and dotloop on September 30, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*