# ANA vs Shinkansen smartEX App

The clearest difference is rating: ANA at 4.7 against Shinkansen smartEX App's 1.7. ANA also leads on update cadence (fortnightly vs every 6 weeks) and ratings volume (8.7K vs 601). On price, review sentiment, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ANA holds the better App Store score, 4.7 against 1.7. That said, the two scores are not equally well evidenced: ANA has 8.7K ratings behind it against 601, so its average is the more settled of the two. Written reviews point the same way: 24% of ANA's written reviews are positive against 17% of Shinkansen smartEX App's.

ANA ships an update fortnightly, Shinkansen smartEX App every 6 weeks. The most recent releases landed on October 27, 2026 and October 26, 2026 respectively.

## The numbers

| Metric | ANA | Shinkansen smartEX App |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.7 (8.7K ratings)](https://appshunter.io/ios/app/ana/id382028327/reviews)** | [1.7 (601 ratings)](https://appshunter.io/ios/app/shinkansen-smartex-app/id1253336330/reviews) |
| Number of ratings | **8.7K** | 601 |
| Positive reviews | **23.9% of reviews** | 16.7% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Fortnightly** | Every 6 weeks |
| Monetization | Free with in-app purchases | Free with in-app purchases |
| Best chart rank | #172 | **#136** |
| Size | 122 MB | 51 MB |
| Requires iOS | **16.0** | 18.0 |
| Devices | **iPhone, Apple Watch** | iPhone |
| Age rating | 4+ | 4+ |
| Developer | [ANA (All Nippon Airways)](https://appshunter.io/developer/382028330) | [Central Japan Railway Company](https://appshunter.io/developer/454429903) |

## What reviewers say

### ANA

[App page](https://appshunter.io/ios/app/ana/id382028327)

**Currently charting:** #172 Top Free · Travel (US App Store)

Manage your entire travel experience, from booking flights and hotels to checking flight status and boarding. Access in-flight entertainment, track baggage, and use your mobile device as a boarding pass.

**Highlights:** Flight, tour, and hotel reservations, Flight status checks, Online check-in and mobile boarding pass, In-flight Wi-Fi and entertainment, Baggage tracking, Digital boarding pass via Apple Wallet, In-flight magazine and newspaper access

**Features:** Apple Wallet, Apple Watch app, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🤩 Excellent customer service
- 👍 Simple and easy to use
- 🇺🇸 Available in English
- 💺 Comfortable flights

**What reviewers complain about**

- 🐛 Buggy and unstable
- 🤯 Confusing and unintuitive interface
- 🔍 Difficult to find reservation information
- 🌐 Inconsistent language support
- 🚫 Lacks key functionality (e.g. online check-in, digital boarding passes)

**Reported bugs**

- Frequent crashes and errors
- Reservation information not loading properly
- Inability to log in or access account details

**Requested features**

- Ability to manage multiple reservations in the app
- Integration with Apple Wallet for digital membership cards
- Improved airport maps and gate information
- More language support options


### Shinkansen smartEX App

[App page](https://appshunter.io/ios/app/shinkansen-smartex-app/id1253336330)

**Currently charting:** #136 Top Free · Travel (US App Store)

Easily reserve Shinkansen seats, hotels, and activities. Enjoy discounts for early bookings and flexible changes. Access station and train service information, and use QR tickets or designated IC cards for seamless travel.

**Highlights:** Reserve Shinkansen seats, Book hotels and activities, Early booking discounts, Free reservation changes, Select seats from map, QR-Ticket and IC card boarding, Fingerprint authentication login

**Features:** Apple Wallet, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is ANA free?

ANA is free to download, with no in-app purchases.

### Is Shinkansen smartEX App free?

Shinkansen smartEX App is free to download, with no in-app purchases.

### Which has better reviews, ANA or Shinkansen smartEX App?

ANA is rated higher. ANA averages 4.7 out of 5 from 8.7K ratings, while Shinkansen smartEX App averages 1.7 from 601 ratings.

### Do ANA or Shinkansen smartEX App have ads?

Neither ANA nor Shinkansen smartEX App shows ads.

### Which is updated more often, ANA or Shinkansen smartEX App?

ANA ships an update fortnightly, and Shinkansen smartEX App every 6 weeks. Most recently, ANA was updated on October 27, 2026 and Shinkansen smartEX App on October 26, 2026.

### Which is more popular, ANA or Shinkansen smartEX App?

ANA currently peaks at #172 in the App Store charts, and Shinkansen smartEX App at #136. Chart position reflects recent download velocity rather than total install base.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*