# American Airlines vs Azul

American Airlines and Azul both sit at 4.8 stars, but that hides the real split: 55% of American Airlines's written reviews are positive against 30% of Azul's. American Airlines also leads on ratings volume (1.6M vs 15K) and update cadence (weekly vs every 3 weeks). Azul's advantage is monetization model (free vs free with in-app purchases) and iOS requirement (16.0 vs 18.0). On price, rating, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.8 for American Airlines against 4.8 for Azul. That said, the two scores are not equally well evidenced: American Airlines has 1.6M ratings behind it against 15K, so its average is the more settled of the two. Written reviews are what separate them: 55% of American Airlines's written reviews are positive against 30% of Azul's.

American Airlines ships an update weekly, Azul every 3 weeks. Both last shipped on September 26, 2026.

## The numbers

| Metric | American Airlines | Azul |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.8 (1.6M ratings)](https://appshunter.io/ios/app/american-airlines/id382698565/reviews) | [4.8 (15K ratings)](https://appshunter.io/ios/app/azul/id690105616/reviews) |
| Number of ratings | **1.6M** | 15K |
| Positive reviews | **55.5% of reviews** | 29.7% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Weekly** | Every 3 weeks |
| Monetization | Free with in-app purchases | **Free** |
| Best chart rank | **#8** | — |
| Size | 303 MB | 150 MB |
| Requires iOS | 18.0 | **16.0** |
| Devices | **iPhone, iPad, Apple Watch** | iPhone |
| Age rating | 4+ | +4 |
| Developer | [American Airlines, Inc.](https://appshunter.io/developer/382698568) | [Azul Linhas Aereas Brasileiras S/A.](https://appshunter.io/developer/690105619) |

## What reviewers say

### American Airlines

[App page](https://appshunter.io/ios/app/american-airlines/id382698565)

**Currently charting:** #8 Top Free · Travel, #171 Top Free (US App Store)

Manage your entire travel experience with this app. Access flight information, mobile boarding passes, and airport maps. Track your bags, book trips, and manage your loyalty account all in one place.

**Highlights:** Live flight tracking on Lock Screen and Apple Watch, Mobile boarding pass, Interactive airport terminal maps, AAdvantage account management, Book flights, hotels, cars, and cruises, Track checked baggage, Seat selection and changes

**Features:** Apple Wallet, Apple Watch app, iMessage stickers

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient and informative app
- 🔒 Secure login process
- 👍 Helpful for navigating airports
- 👍 Tracks baggage status
- 👍 Provides real-time flight updates

**What reviewers complain about**

- 🐛 Buggy and unreliable
- 👎 Poor customer service experience
- 👎 Inconsistent and confusing user experience
- 👎 Difficult to make changes or updates
- 👎 Lacking key features compared to competitors

**Reported bugs**

- Login issues and inability to access account
- Trouble checking in and accessing boarding passes
- Inconsistent behavior when making changes or updates
- Compatibility problems with older devices
- Glitches with in-flight entertainment system

**Requested features**

- Allow Canadian address entry
- Integrate with OneWorld alliance
- Improve in-flight entertainment options
- Provide more self-service options
- Enhance mobile boarding pass functionality


### Azul

[App page](https://appshunter.io/ios/app/azul/id690105616)

Easily plan trips, manage reservations, and check in for flights. Access your digital boarding pass and manage loyalty points. Stay updated on exclusive offers for a convenient travel experience.

**Highlights:** Trip planning and reservations, Manage reservations, Online check-in, Digital boarding pass, Loyalty program management, Exclusive offers

**Features:** Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- ✨ Easy to use
- ⚡ Fast and responsive
- 💻 Convenient app features
- 🛫 Good airline experience

**What reviewers complain about**

- 🐛 Frequent crashes and bugs
- 🔍 Lack of information and transparency
- 💳 Issues with payments and bookings
- 🌐 Poor functionality for international users
- 🤖 Unhelpful customer service

**Reported bugs**

- App freezes on white screen
- Unable to complete check-in or bookings
- Inconsistent behavior across devices and platforms
- Incorrect or missing flight information

**Requested features**

- Add English language option
- Improve check-in and booking process
- Provide better information on flights and policies
- Enhance app stability and reliability


## Frequently asked questions

### Is American Airlines free?

American Airlines is free to download, with no in-app purchases.

### Is Azul free?

Azul is free to download, with no in-app purchases.

### Which has better reviews, American Airlines or Azul?

American Airlines and Azul are both rated 4.8 out of 5 on the App Store, from 1.6M and 15K ratings respectively.

### Do American Airlines or Azul have ads?

Neither American Airlines nor Azul shows ads.

### Which is updated more often, American Airlines or Azul?

American Airlines ships an update weekly, and Azul every 3 weeks. Most recently, American Airlines was updated on September 26, 2026 and Azul on September 26, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*