# MyChart vs MyMercy

The clearest difference is ratings volume: MyChart at 716K against MyMercy's 13K. MyChart also leads on chart position (#1 vs #136) and update cadence (monthly vs every 3 months). On price, rating, review sentiment and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.6 for MyChart against 4.6 for MyMercy. That said, the two scores are not equally well evidenced: MyChart has 716K ratings behind it against 13K, so its average is the more settled of the two. Written reviews are what separate them: 62% of MyChart's written reviews are positive against 68% of MyMercy's.

MyChart ships an update monthly, MyMercy every 3 months. Both last shipped on September 28, 2026.

## The numbers

| Metric | MyChart | MyMercy |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (716K ratings)](https://appshunter.io/ios/app/mychart/id382952264/reviews)** | [4.6 (13K ratings)](https://appshunter.io/ios/app/mymercy/id1049963222/reviews) |
| Number of ratings | **716K** | 13K |
| Positive reviews | 61.5% of reviews | **67.9% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Monthly** | Every 3 months |
| Monetization | Free | Free |
| Best chart rank | **#1** | #136 |
| Size | 125 MB | 188 MB |
| Requires iOS | 18.0 | 18.0 |
| Devices | iPhone, iPad, Apple Watch | iPhone, iPad, Apple Watch |
| Age rating | 17+ | 17+ |
| Developer | [Epic](https://appshunter.io/developer/348308666) | [Mercy Health](https://appshunter.io/developer/1049963221) |

## What reviewers say

### MyChart

[App page](https://appshunter.io/ios/app/mychart/id382952264)

**Currently charting:** #1 Top Free · Medical, #103 Top Free (US App Store)

Access your health records, communicate with your doctor, schedule appointments, and view bills. This app securely connects you to your healthcare provider's information, allowing you to manage your well-being and family's care conveniently from your mobile device.

**Highlights:** Communicate with care team, Review health information, Schedule and manage appointments, View and pay medical bills, Share medical records, Connect multiple healthcare accounts

**Features:** Apple Wallet, Apple Watch app, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 💻 Convenient access to medical information
- 🔍 Ability to view test results and appointment details
- 💬 Easy communication with healthcare providers
- 📅 Helpful for scheduling and managing appointments
- 🔒 Secure platform for sensitive medical data

**What reviewers complain about**

- 🤖 Impersonal communication compared to phone calls
- 🕰️ Delayed responses from healthcare providers
- 🔍 Difficulty finding or accessing certain information
- 🤔 Confusing or unintuitive user interface
- 🔄 Recurring notifications/reminders that cannot be disabled

**Reported bugs**

- Login issues and difficulties accessing the app
- Inconsistent display of information across different sections
- Inaccurate or outdated medical data shown in the app
- Unexpected crashes or freezes when using certain features
- Inability to complete certain tasks or actions within the app

**Requested features**

- Add ability to update personal/contact information directly in the app
- Improve notification system to better alert users of new messages or updates
- Provide more customization options for the app interface and settings
- Integrate with other health/fitness apps to sync data automatically
- Allow users to add their own notes and annotations to medical records


### MyMercy

[App page](https://appshunter.io/ios/app/mymercy/id1049963222)

**Currently charting:** #136 Top Free · Medical (US App Store)

Manage your health information and communicate with your doctor on the go. Access test results, medications, appointments, and bills. Track health data and receive updates from your provider.

**Highlights:** Review test results and medications, Communicate with your physician, Manage appointments and bills, Access family health records, Upload health and fitness data, Create health reminders, View health feed on Apple Watch

**Features:** Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient access to medical information
- 👍 Easy communication with healthcare providers
- 📊 Ability to view test results and medical history
- 🗓️ Straightforward appointment scheduling
- 💳 Integrated billing and payment features

**What reviewers complain about**

- 🐛 Bugs and glitches in the app
- 🤔 Confusing and unintuitive user interface
- 🔍 Difficulty finding and accessing certain features
- ⏰ Delayed or missing updates to medical information
- 🤖 Poor responsiveness and integration issues

**Reported bugs**

- Login and authentication issues
- Inconsistent display of test results and medical data
- Compatibility problems with certain devices or operating systems
- Crashes or freezes when trying to access specific features
- Unreliable push notifications and alert system

**Requested features**

- Allow unsending or deleting of messages
- Improve billing and payment management
- Provide more customization options
- Enhance communication with healthcare team
- Streamline the check-in and appointment process


## Frequently asked questions

### Is MyChart free?

MyChart is free to download, with no in-app purchases.

### Is MyMercy free?

MyMercy is free to download, with no in-app purchases.

### Which has better reviews, MyChart or MyMercy?

MyChart is rated higher. MyChart averages 4.6 out of 5 from 716K ratings, while MyMercy averages 4.6 from 13K ratings.

### Do MyChart or MyMercy have ads?

Neither MyChart nor MyMercy shows ads.

### Which is updated more often, MyChart or MyMercy?

MyChart ships an update monthly, and MyMercy every 3 months. Most recently, MyChart was updated on September 28, 2026 and MyMercy on September 28, 2026.

### Which is more popular, MyChart or MyMercy?

MyChart currently peaks at #1 in the App Store charts, and MyMercy at #136. Chart position reflects recent download velocity rather than total install base.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*