# MyChart vs Providence

The clearest difference is monetization model: MyChart at free against Providence's free with in-app purchases. MyChart also leads on chart position (#1 vs #121) and ratings volume (716K vs 186K). Providence's advantage is rating (4.8 vs 4.6) and review sentiment (73% vs 62%). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Providence holds the better App Store score, 4.8 against 4.6. Both are backed by a comparable volume of ratings — 716K and 186K respectively. Written reviews point the same way: 62% of MyChart's written reviews are positive against 73% of Providence's.

MyChart ships an update monthly, Providence every 3 weeks. Both last shipped on September 30, 2026.

## The numbers

| Metric | MyChart | Providence |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.6 (716K ratings)](https://appshunter.io/ios/app/mychart/id382952264/reviews) | **[4.8 (186K ratings)](https://appshunter.io/ios/app/providence/id1306970679/reviews)** |
| Number of ratings | **716K** | 186K |
| Positive reviews | 61.5% of reviews | **72.6% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Monthly | **Every 3 weeks** |
| Monetization | **Free** | Free with in-app purchases |
| Best chart rank | **#1** | #121 |
| Size | 125 MB | 186 MB |
| Requires iOS | 18.0 | 18.0 |
| Devices | iPhone, iPad, Apple Watch | iPhone, iPad, Apple Watch |
| Age rating | 17+ | 17+ |
| Developer | [Epic](https://appshunter.io/developer/348308666) | [PROVIDENCE HEALTH & SERVICES - WASHINGTON](https://appshunter.io/developer/1280082086) |

## What reviewers say

### MyChart

[App page](https://appshunter.io/ios/app/mychart/id382952264)

**Currently charting:** #1 Top Free · Medical, #78 Top Free (US App Store)

Access your health records, communicate with your doctor, schedule appointments, and view bills. This app securely connects you to your healthcare provider's information, allowing you to manage your well-being and family's care conveniently from your mobile device.

**Highlights:** Communicate with care team, Review health information, Schedule and manage appointments, View and pay medical bills, Share medical records, Connect multiple healthcare accounts

**Features:** Apple Wallet, Apple Watch app, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 💻 Convenient access to medical information
- 🔍 Ability to view test results and appointment details
- 💬 Easy communication with healthcare providers
- 📅 Helpful for scheduling and managing appointments
- 🔒 Secure platform for sensitive medical data

**What reviewers complain about**

- 🤖 Impersonal communication compared to phone calls
- 🕰️ Delayed responses from healthcare providers
- 🔍 Difficulty finding or accessing certain information
- 🤔 Confusing or unintuitive user interface
- 🔄 Recurring notifications/reminders that cannot be disabled

**Reported bugs**

- Login issues and difficulties accessing the app
- Inconsistent display of information across different sections
- Inaccurate or outdated medical data shown in the app
- Unexpected crashes or freezes when using certain features
- Inability to complete certain tasks or actions within the app

**Requested features**

- Add ability to update personal/contact information directly in the app
- Improve notification system to better alert users of new messages or updates
- Provide more customization options for the app interface and settings
- Integrate with other health/fitness apps to sync data automatically
- Allow users to add their own notes and annotations to medical records


### Providence

[App page](https://appshunter.io/ios/app/providence/id1306970679)

**Currently charting:** #121 Top Free · Medical (US App Store)

Access all your healthcare needs from a single platform. Manage appointments, view medical records, pay bills, and discover relevant health programs and resources. Connect with your care team and find new providers easily.

**Highlights:** Connect with care team, Book appointments, Access medical records, View and pay bills, Find providers, Virtual urgent care, Health reminders

**Features:** Apple Wallet, Apple Watch app

**In-app purchases:** none

**What reviewers like**

- 👍 Convenient all-in-one healthcare app
- 🚀 Easy to use interface
- 💡 Helpful for managing appointments, prescriptions, and test results
- 👍 Prompt responses from healthcare providers
- 👍 Valuable for communicating with doctors

**What reviewers complain about**

- 🐛 Confusing navigation and layout
- 🐛 Difficulty finding specific features or information
- 🐛 Unreliable virtual care options
- 🐛 Inconsistent user experience across different devices
- 🐛 Frustrating issues with logging in and accessing account

**Reported bugs**

- Login screen freezes
- Incompatibility with older devices
- Inconsistent performance and crashes
- Syncing issues with test results and medical records

**Requested features**

- Improved search and navigation
- Better integration with external healthcare providers
- More intuitive layout and organization of information
- Enhanced accessibility for users with disabilities
- Seamless virtual care options


## Frequently asked questions

### Is MyChart free?

MyChart is free to download, with no in-app purchases.

### Is Providence free?

Providence is free to download, with no in-app purchases.

### Which has better reviews, MyChart or Providence?

Providence is rated higher. MyChart averages 4.6 out of 5 from 716K ratings, while Providence averages 4.8 from 186K ratings.

### Do MyChart or Providence have ads?

Neither MyChart nor Providence shows ads.

### Which is updated more often, MyChart or Providence?

MyChart ships an update monthly, and Providence every 3 weeks. Most recently, MyChart was updated on September 30, 2026 and Providence on September 30, 2026.

### Which is more popular, MyChart or Providence?

MyChart currently peaks at #1 in the App Store charts, and Providence at #121. Chart position reflects recent download velocity rather than total install base.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*