# MyChart vs NHS App

The clearest difference is rating: MyChart at 4.6 against NHS App's 2.7. MyChart also leads on review sentiment (62% vs 21%) and ratings volume (716K vs 75). NHS App's advantage is iOS requirement (15.0 vs 18.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

MyChart holds the better App Store score, 4.6 against 2.7. That said, the two scores are not equally well evidenced: MyChart has 716K ratings behind it against 75, so its average is the more settled of the two. Written reviews point the same way: 62% of MyChart's written reviews are positive against 21% of NHS App's.

MyChart ships an update monthly, NHS App every 3 weeks. The most recent releases landed on September 25, 2026 and September 22, 2026 respectively.

## The numbers

| Metric | MyChart | NHS App |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (716K ratings)](https://appshunter.io/ios/app/mychart/id382952264/reviews)** | [2.7 (75 ratings)](https://appshunter.io/ios/app/nhs-app/id1388411277/reviews) |
| Number of ratings | **716K** | 75 |
| Positive reviews | **61.5% of reviews** | 21.1% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Monthly | **Every 3 weeks** |
| Monetization | Free | Free |
| Best chart rank | **#1** | — |
| Size | 125 MB | 12 MB |
| Requires iOS | 18.0 | **15.0** |
| Devices | iPhone, iPad, Apple Watch | iPhone, iPad, iPod |
| Age rating | 17+ | 12+ |
| Developer | [Epic](https://appshunter.io/developer/348308666) | [NHS Digital](https://appshunter.io/developer/1046466218) |

## What reviewers say

### MyChart

[App page](https://appshunter.io/ios/app/mychart/id382952264)

**Currently charting:** #1 Top Free · Medical, #73 Top Free (US App Store)

Access your health records, communicate with your doctor, schedule appointments, and view bills. This app securely connects you to your healthcare provider's information, allowing you to manage your well-being and family's care conveniently from your mobile device.

**Highlights:** Communicate with care team, Review health information, Schedule and manage appointments, View and pay medical bills, Share medical records, Connect multiple healthcare accounts

**Features:** Apple Wallet, Apple Watch app, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 💻 Convenient access to medical information
- 🔍 Ability to view test results and appointment details
- 💬 Easy communication with healthcare providers
- 📅 Helpful for scheduling and managing appointments
- 🔒 Secure platform for sensitive medical data

**What reviewers complain about**

- 🤖 Impersonal communication compared to phone calls
- 🕰️ Delayed responses from healthcare providers
- 🔍 Difficulty finding or accessing certain information
- 🤔 Confusing or unintuitive user interface
- 🔄 Recurring notifications/reminders that cannot be disabled

**Reported bugs**

- Login issues and difficulties accessing the app
- Inconsistent display of information across different sections
- Inaccurate or outdated medical data shown in the app
- Unexpected crashes or freezes when using certain features
- Inability to complete certain tasks or actions within the app

**Requested features**

- Add ability to update personal/contact information directly in the app
- Improve notification system to better alert users of new messages or updates
- Provide more customization options for the app interface and settings
- Integrate with other health/fitness apps to sync data automatically
- Allow users to add their own notes and annotations to medical records


### NHS App

[App page](https://appshunter.io/ios/app/nhs-app/id1388411277)

Access a range of NHS services securely from your smartphone or tablet. Request repeat prescriptions, view test results, manage appointments, and receive messages from your GP surgery. You can also manage services for others if granted access.

**Highlights:** Request repeat prescriptions, View test results, Manage appointments, Access 111 online, Find nearby NHS services, Manage health for others, Receive messages from GP surgery

**Features:** Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Useful for repeat prescriptions
- 🚀 Helpful for accessing health records
- 👍 Intuitive and easy to use
- 🚀 Convenient way to manage appointments

**What reviewers complain about**

- 🐛 Frequent login issues
- 🐛 Unreliable app functionality
- 🐛 Missing important medical data
- 🐛 Buggy after updates
- 👎 Difficult to change registered details

**Reported bugs**

- Inability to log in after recent update
- Blank screens and loading issues
- Incorrect or missing appointment details
- Syncing problems with GP records

**Requested features**

- Ability to book appointments directly
- Improved integration with other health apps
- Inclusion of full medical history
- Persistent login and biometric support
- Notification system for prescription status


## Frequently asked questions

### Is MyChart free?

MyChart is free to download, with no in-app purchases.

### Is NHS App free?

NHS App is free to download, with no in-app purchases.

### Which has better reviews, MyChart or NHS App?

MyChart is rated higher. MyChart averages 4.6 out of 5 from 716K ratings, while NHS App averages 2.7 from 75 ratings.

### Do MyChart or NHS App have ads?

Neither MyChart nor NHS App shows ads.

### Which is updated more often, MyChart or NHS App?

MyChart ships an update monthly, and NHS App every 3 weeks. Most recently, MyChart was updated on September 25, 2026 and NHS App on September 22, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*