# MyChart vs UTSWMyCare

The clearest difference is ratings volume: MyChart at 737K against UTSWMyCare's 16K. MyChart also leads on update cadence (monthly vs every 2 months) and chart position (#1 vs unranked). UTSWMyCare's advantage is rating (4.8 vs 4.6) and review sentiment (71% vs 61%). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UTSWMyCare holds the better App Store score, 4.8 against 4.6. That said, the two scores are not equally well evidenced: MyChart has 737K ratings behind it against 16K, so its average is the more settled of the two. Written reviews point the same way: 61% of MyChart's written reviews are positive against 71% of UTSWMyCare's.

MyChart ships an update monthly, UTSWMyCare every 2 months. Both last shipped on November 4, 2026.

## The numbers

| Metric | MyChart | UTSWMyCare |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.6 (737K ratings)](https://appshunter.io/ios/app/mychart/id382952264/reviews) | **[4.8 (16K ratings)](https://appshunter.io/ios/app/utswmycare/id1573621110/reviews)** |
| Number of ratings | **737K** | 16K |
| Positive reviews | 61.4% of reviews | **71.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Monthly** | Every 2 months |
| Monetization | Free | Free |
| Best chart rank | **#1** | — |
| Size | 125 MB | 194 MB |
| Requires iOS | **18.0** | 26.1 |
| Devices | **iPhone, iPad, Apple Watch** | iPhone, iPad |
| Age rating | 17+ | 4+ |
| Developer | [Epic](https://appshunter.io/developer/348308666) | [UT Southwestern Medical Center](https://appshunter.io/developer/1456657592) |

## What reviewers say

### MyChart

[App page](https://appshunter.io/ios/app/mychart/id382952264)

**Currently charting:** #1 Top Free · Medical, #54 Top Free (US App Store)

Access your health records, communicate with your doctor, schedule appointments, and view bills. This app securely connects you to your healthcare provider's information, allowing you to manage your well-being and family's care conveniently from your mobile device.

**Highlights:** Communicate with care team, Review health information, Schedule and manage appointments, View and pay medical bills, Share medical records, Connect multiple healthcare accounts

**Features:** Apple Wallet, Apple Watch app, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 💻 Convenient access to medical information
- 🔍 Ability to view test results and appointment details
- 💬 Easy communication with healthcare providers
- 📅 Helpful for scheduling and managing appointments
- 🔒 Secure platform for sensitive medical data

**What reviewers complain about**

- 🤖 Impersonal communication compared to phone calls
- 🕰️ Delayed responses from healthcare providers
- 🔍 Difficulty finding or accessing certain information
- 🤔 Confusing or unintuitive user interface
- 🔄 Recurring notifications/reminders that cannot be disabled

**Reported bugs**

- Login issues and difficulties accessing the app
- Inconsistent display of information across different sections
- Inaccurate or outdated medical data shown in the app
- Unexpected crashes or freezes when using certain features
- Inability to complete certain tasks or actions within the app

**Requested features**

- Add ability to update personal/contact information directly in the app
- Improve notification system to better alert users of new messages or updates
- Provide more customization options for the app interface and settings
- Integrate with other health/fitness apps to sync data automatically
- Allow users to add their own notes and annotations to medical records


### UTSWMyCare

[App page](https://appshunter.io/ios/app/utswmycare/id1573621110)

Manage your health and connect with your provider through a secure, streamlined app. Access medical records, schedule appointments, conduct video visits, and get directions on campus. It offers a convenient digital experience for patients.

**Highlights:** Access medical records and lab results, Secure messaging with providers, Prescription refill requests, Appointment scheduling and video visits, Campus wayfinding and navigation, Integration with Apple Health

**Features:** Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 User-friendly app
- 🚀 Easy access to medical information
- 💡 Convenient communication with doctors
- 👍 Organized and efficient
- 👍 Helpful for managing health

**What reviewers complain about**

- 🐛 App resets on opening
- 🐛 Login issues with Face ID and password
- 🐛 Inconsistent updates on appointments
- 🐛 Difficulty editing incorrect information

**Reported bugs**

- Messages not opening correctly
- Incorrect information displayed
- Delayed response to user messages

**Requested features**

- Option to save/remember password
- Ability to directly contact nurses
- Improved syncing of appointment updates


## Frequently asked questions

### Is MyChart free?

MyChart is free to download, with no in-app purchases.

### Is UTSWMyCare free?

UTSWMyCare is free to download, with no in-app purchases.

### Which has better reviews, MyChart or UTSWMyCare?

UTSWMyCare is rated higher. MyChart averages 4.6 out of 5 from 737K ratings, while UTSWMyCare averages 4.8 from 16K ratings.

### Do MyChart or UTSWMyCare have ads?

Neither MyChart nor UTSWMyCare shows ads.

### Which is updated more often, MyChart or UTSWMyCare?

MyChart ships an update monthly, and UTSWMyCare every 2 months. Most recently, MyChart was updated on November 4, 2026 and UTSWMyCare on November 4, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*