# MyChart vs Teladoc Health

The clearest difference is monetization model: MyChart at free against Teladoc Health's free with in-app purchases. MyChart also leads on review sentiment (62% vs 43%) and chart position (#1 vs #29). Teladoc Health's advantage is rating (4.8 vs 4.6) and iOS requirement (15.0 vs 18.0). On price, ratings volume, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Teladoc Health holds the better App Store score, 4.8 against 4.6. Both are backed by a comparable volume of ratings — 716K and 732K respectively. Written reviews complicate that: 62% of MyChart's written reviews are positive against 43% of Teladoc Health's, so the app with the better star average is not the one people write more warmly about.

MyChart ships an update monthly, Teladoc Health every 3 weeks. The most recent releases landed on September 26, 2026 and September 25, 2026 respectively.

## The numbers

| Metric | MyChart | Teladoc Health |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.6 (716K ratings)](https://appshunter.io/ios/app/mychart/id382952264/reviews) | **[4.8 (732K ratings)](https://appshunter.io/ios/app/teladoc-health/id656872607/reviews)** |
| Number of ratings | 716K | **732K** |
| Positive reviews | **61.5% of reviews** | 43.3% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Monthly | **Every 3 weeks** |
| Monetization | **Free** | Free with in-app purchases |
| Best chart rank | **#1** | #29 |
| Size | 125 MB | 382 MB |
| Requires iOS | 18.0 | **15.0** |
| Devices | iPhone, iPad, Apple Watch | iPhone, iPad, iPod |
| Age rating | 17+ | 12+ |
| Developer | [Epic](https://appshunter.io/developer/348308666) | [Teladoc](https://appshunter.io/developer/656872790) |

## What reviewers say

### MyChart

[App page](https://appshunter.io/ios/app/mychart/id382952264)

**Currently charting:** #1 Top Free · Medical, #76 Top Free (US App Store)

Access your health records, communicate with your doctor, schedule appointments, and view bills. This app securely connects you to your healthcare provider's information, allowing you to manage your well-being and family's care conveniently from your mobile device.

**Highlights:** Communicate with care team, Review health information, Schedule and manage appointments, View and pay medical bills, Share medical records, Connect multiple healthcare accounts

**Features:** Apple Wallet, Apple Watch app, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 💻 Convenient access to medical information
- 🔍 Ability to view test results and appointment details
- 💬 Easy communication with healthcare providers
- 📅 Helpful for scheduling and managing appointments
- 🔒 Secure platform for sensitive medical data

**What reviewers complain about**

- 🤖 Impersonal communication compared to phone calls
- 🕰️ Delayed responses from healthcare providers
- 🔍 Difficulty finding or accessing certain information
- 🤔 Confusing or unintuitive user interface
- 🔄 Recurring notifications/reminders that cannot be disabled

**Reported bugs**

- Login issues and difficulties accessing the app
- Inconsistent display of information across different sections
- Inaccurate or outdated medical data shown in the app
- Unexpected crashes or freezes when using certain features
- Inability to complete certain tasks or actions within the app

**Requested features**

- Add ability to update personal/contact information directly in the app
- Improve notification system to better alert users of new messages or updates
- Provide more customization options for the app interface and settings
- Integrate with other health/fitness apps to sync data automatically
- Allow users to add their own notes and annotations to medical records


### Teladoc Health

[App page](https://appshunter.io/ios/app/teladoc-health/id656872607)

**Currently charting:** #29 Top Free · Medical (US App Store)

Access comprehensive healthcare services virtually, including 24/7 urgent care, primary care, mental health support, and condition management programs. Connect with doctors, therapists, and dietitians for personalized care plans and health insights.

**Highlights:** 24/7 on-demand urgent care, Virtual primary care physicians, Mental health therapy and psychiatry, Condition management programs, Nutrition counseling, Dermatology services, Integration with Apple Health

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Fast and efficient service
- 💰 Affordable and covered by insurance
- 👍 Convenient and easy to use
- 🤖 Helpful and professional doctors
- 🏥 Useful for common medical issues

**What reviewers complain about**

- 🐛 Glitchy and buggy app
- 📞 Long wait times and poor customer service
- 🚫 Inability to prescribe certain medications
- 🔍 Difficulty finding and scheduling with providers
- 💳 Unexpected charges and billing issues

**Reported bugs**

- Frequent app crashes and freezes
- Issues with logging in and accessing accounts
- Unreliable video/audio quality during calls
- Inconsistent and confusing appointment scheduling

**Requested features**

- Improved syncing with Apple Health
- Better communication and follow-up from providers
- Ability to choose and rate specific providers
- More transparency around services and limitations


## Frequently asked questions

### Is MyChart free?

MyChart is free to download, with no in-app purchases.

### Is Teladoc Health free?

Teladoc Health is free to download, with no in-app purchases.

### Which has better reviews, MyChart or Teladoc Health?

Teladoc Health is rated higher. MyChart averages 4.6 out of 5 from 716K ratings, while Teladoc Health averages 4.8 from 732K ratings.

### Do MyChart or Teladoc Health have ads?

Neither MyChart nor Teladoc Health shows ads.

### Which is updated more often, MyChart or Teladoc Health?

MyChart ships an update monthly, and Teladoc Health every 3 weeks. Most recently, MyChart was updated on September 26, 2026 and Teladoc Health on September 25, 2026.

### Which is more popular, MyChart or Teladoc Health?

MyChart currently peaks at #1 in the App Store charts, and Teladoc Health at #29. Chart position reflects recent download velocity rather than total install base.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*