# When I Work Staff Scheduling vs Workiz Field Service Software

The clearest difference is review sentiment: When I Work Staff Scheduling at 90% against Workiz Field Service Software's 32%. When I Work Staff Scheduling also leads on ratings volume (57K vs 2.2K) and rating (4.8 vs 4.6). Workiz Field Service Software's advantage is in-app purchases (none vs 10). On price, update cadence, ads and monetization model there is nothing between them.

Both are free to download. When I Work Staff Scheduling sells 10 one-off in-app purchases. Workiz Field Service Software asks for nothing beyond the download.

When I Work Staff Scheduling holds the better App Store score, 4.8 against 4.6. That said, the two scores are not equally well evidenced: When I Work Staff Scheduling has 57K ratings behind it against 2.2K, so its average is the more settled of the two. Written reviews point the same way: 90% of When I Work Staff Scheduling's written reviews are positive against 32% of Workiz Field Service Software's.

When I Work Staff Scheduling ships an update every 9 days, Workiz Field Service Software weekly. The most recent releases landed on September 25, 2026 and September 24, 2026 respectively.

## The numbers

| Metric | When I Work Staff Scheduling | Workiz Field Service Software |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (57K ratings)](https://appshunter.io/ios/app/when-i-work-staff-scheduling/id383126470/reviews)** | [4.6 (2.2K ratings)](https://appshunter.io/ios/app/workiz-field-service-software/id1469769810/reviews) |
| Number of ratings | **57K** | 2.2K |
| Positive reviews | **90.1% of reviews** | 32.3% of reviews |
| In-app purchases | Yes | **No** |
| Ads | No | No |
| Update frequency | Every 9 days | **Weekly** |
| Monetization | Free with in-app purchases | Freemium |
| Best chart rank | **#96** | — |
| Size | 229 MB | 199 MB |
| Requires iOS | 17.0 | 17.0 |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [When I Work, Inc.](https://appshunter.io/developer/383126473) | [Send A Job Inc](https://appshunter.io/developer/1247265704) |

## What reviewers say

### When I Work Staff Scheduling

[App page](https://appshunter.io/ios/app/when-i-work-staff-scheduling/id383126470)

**Currently charting:** #96 Top Free · Business (US App Store)

Streamline employee scheduling, time tracking, and team communication. This app helps reduce chaos and costs by improving accountability, facilitating shift trades, and providing instant notifications for schedule changes. It's designed for shift-based workplaces to enhance team management and boost productivity.

**Highlights:** Employee scheduling, Time clock, Team messaging, Shift trades, Time off requests, Auto scheduling, Labor forecasting

**Features:** Apple Wallet, Vision Pro support

**In-app purchases (10)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Annual Micro Scheduling Plan | $99.99 | one-time |
| Annual Mini Scheduling Plan | $209.99 | one-time |
| Annual Small Scheduling Plan | $299.99 | one-time |
| Annual Medium Scheduling | $399.99 | one-time |
| Annual Large Scheduling | $499.99 | one-time |
| Annual Small Scheduling and Attendance | $599.99 | one-time |
| Annual XL Scheduling | $599.99 | one-time |
| Annual Medium Scheduling and Attendance | $799.99 | one-time |
| Annual Super Scheduling | $799.99 | one-time |
| Annual Plus Scheduling | $999.99 | one-time |

**What reviewers like**

- 👍 Easy to use
- 🚀 Convenient for scheduling
- 💡 Helpful for shift swapping and communication
- 👍 User-friendly interface
- 👍 Effective for managing staff

**What reviewers complain about**

- 🐛 Occasional bugs and glitches
- 🔍 Difficult to navigate some features
- 🔍 Lack of customization options
- 🔍 Issues with shift approval and time-off requests
- 🔍 Problems with the messaging/chat functionality

**Reported bugs**

- App crashes or freezes frequently
- Unreliable notifications and alerts
- Syncing issues between mobile and web versions
- Problems with location-based clock-in/out features

**Requested features**

- Allow employees to view Sunday schedules
- Improve shift drop/swap process
- Add a sick day request feature
- Provide more flexibility in availability settings
- Enhance the calendar view and scheduling tools


### Workiz Field Service Software

[App page](https://appshunter.io/ios/app/workiz-field-service-software/id1469769810)

Manage field service jobs, customer communications, and daily schedules from anywhere. This app synchronizes with its platform to provide real-time updates for teams and streamline operations for faster job completion and improved customer satisfaction.

**Highlights:** Job management from the field, Real-time team synchronization, Customer communication management, On-the-go scheduling, Streamlined business processes

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Great business tool
- ⭐ Excellent app
- 👍 Convenient and easy to use
- 🔥 Awesome for service businesses

**What reviewers complain about**

- 💰 Very expensive
- 🐛 Glitchy and buggy
- 🤖 Poor customer service
- 🔒 Difficult to cancel subscription
- 🤔 Misleading sales practices

**Reported bugs**

- Missed calls and notifications
- Syncing and connectivity issues
- Crashing and freezing
- Invoicing and payment problems
- Scheduling and calendar bugs

**Requested features**

- Separate apartment line in address
- Ability to log in on multiple devices
- Landscape mode for iPad
- Lunch break button
- Tip option for customers


## Frequently asked questions

### Is When I Work Staff Scheduling free?

When I Work Staff Scheduling is free to download, with in-app purchases available.

### Is Workiz Field Service Software free?

Workiz Field Service Software is free to download, with no in-app purchases.

### Which has better reviews, When I Work Staff Scheduling or Workiz Field Service Software?

When I Work Staff Scheduling is rated higher. When I Work Staff Scheduling averages 4.8 out of 5 from 57K ratings, while Workiz Field Service Software averages 4.6 from 2.2K ratings.

### Do When I Work Staff Scheduling or Workiz Field Service Software have ads?

Neither When I Work Staff Scheduling nor Workiz Field Service Software shows ads.

### Which is updated more often, When I Work Staff Scheduling or Workiz Field Service Software?

When I Work Staff Scheduling ships an update every 9 days, and Workiz Field Service Software weekly. Most recently, When I Work Staff Scheduling was updated on September 25, 2026 and Workiz Field Service Software on September 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*