# My Records vs ServiceTrade

The clearest difference is review sentiment: ServiceTrade at 62% against My Records's 0%. ServiceTrade also leads on rating (4.1 vs 2.1) and update cadence (weekly vs monthly). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ServiceTrade holds the better App Store score, 4.1 against 2.1. That said, the two scores are not equally well evidenced: ServiceTrade has 587 ratings behind it against 60, so its average is the more settled of the two. Written reviews point the same way: 0% of My Records's written reviews are positive against 62% of ServiceTrade's.

My Records ships an update monthly, ServiceTrade weekly. The most recent releases landed on October 27, 2026 and October 23, 2026 respectively.

## The numbers

| Metric | My Records | ServiceTrade |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.1 (60 ratings)](https://appshunter.io/ios/app/my-records/id383336431/reviews) | **[4.1 (587 ratings)](https://appshunter.io/ios/app/servicetrade/id633457052/reviews)** |
| Number of ratings | 60 | **587** |
| Positive reviews | 0.0% of reviews | **62.0% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Monthly | **Weekly** |
| Monetization | Free | Free |
| Size | 16 MB | 107 MB |
| Requires iOS | 26.0 | **15** |
| Devices | iPhone, iPad | **iPhone, iPad, iPod** |
| Age rating | 4+ | 4+ |
| Developer | [Digital Business Integration](https://appshunter.io/developer/354897472) | [ServiceTrade, Inc.](https://appshunter.io/developer/633457055) |

## What reviewers say

### My Records

[App page](https://appshunter.io/ios/app/my-records/id383336431)

Provides employees with direct access to their HR information, including personal details, documents, benefits, and pay stubs, securely via mobile devices. Requires a subscription to HH2 Web Services and integration with specific Sage accounting systems.

**Highlights:** Employee personal information access, View employee documents, Check current and expired benefits, Access pay stubs, View emergency contacts, Secure username and password protection

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### ServiceTrade

[App page](https://appshunter.io/ios/app/servicetrade/id633457052)

This app empowers commercial service technicians to manage jobs efficiently. It allows for detailed job information access, time tracking, media documentation of work, and seamless communication with the office. Streamline operations and enhance customer service.

**Highlights:** Access detailed job information, Record time spent on tasks, Document work with media, View asset service history, Scan and upload paperwork, Receive schedule updates

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Easy to use
- 🚀 Helpful for organizing work
- 🚀 Convenient for field technicians
- 🚀 Useful for office staff
- 🚀 Improves workflow efficiency

**What reviewers complain about**

- 🐛 Unreliable clock-in/out feature
- 🐛 Frequent sync issues and data loss
- 🐛 Slow performance and crashes
- 🐛 Buggy updates that break functionality
- 🔍 Lacks user-friendly navigation

**Reported bugs**

- Disappearing notes and comments
- Inability to upload photos and documents
- Inconsistent job scheduling and updates
- Repeated prompts for location permissions

**Requested features**

- Improved clock-in/out reliability
- Seamless offline functionality
- Customizable reporting and analytics
- Integrated time tracking and payroll
- Enhanced photo/attachment management


## Frequently asked questions

### Is My Records free?

My Records is free to download, with no in-app purchases.

### Is ServiceTrade free?

ServiceTrade is free to download, with no in-app purchases.

### Which has better reviews, My Records or ServiceTrade?

ServiceTrade is rated higher. My Records averages 2.1 out of 5 from 60 ratings, while ServiceTrade averages 4.1 from 587 ratings.

### Do My Records or ServiceTrade have ads?

Neither My Records nor ServiceTrade shows ads.

### Which is updated more often, My Records or ServiceTrade?

My Records ships an update monthly, and ServiceTrade weekly. Most recently, My Records was updated on October 27, 2026 and ServiceTrade on October 23, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*