# OTRS vs Uffective

The clearest difference is update cadence: Uffective at every 3 weeks against OTRS's every 5 months. OTRS's advantage is iOS requirement (10 vs 13.0). On price, ads, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

OTRS ships an update every 5 months, Uffective every 3 weeks. The most recent releases landed on June 5, 2026 and September 13, 2026 respectively.

## The numbers

| Metric | OTRS | Uffective |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[5.0 (1 ratings)](https://appshunter.io/ios/app/otrs/id383841790/reviews)** | — |
| Number of ratings | **1** | — |
| Positive reviews | 72.2% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 5 months | **Every 3 weeks** |
| Monetization | Free | — |
| Size | 43 MB | 56 MB |
| Requires iOS | **10** | 13.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [OTRS Inc.](https://appshunter.io/developer/383841793) | [Milèstre BV](https://appshunter.io/developer/1071677284) |

## What reviewers say

### OTRS

[App page](https://appshunter.io/ios/app/otrs/id383841790)

This business application provides mobile access to existing OTRS systems, enabling users to manage requests and customer information remotely. It's ideal for field service teams or those needing to stay connected while away from the office, offering quick overviews and secure credential storage.

**Highlights:** Mobile OTRS system access, On-the-go request management, Customer data access, Notifications and quick overviews, Multiple account support, Secure credential storage, Two-factor authentication support

**In-app purchases:** none


### Uffective

[App page](https://appshunter.io/ios/app/uffective/id1449009344)

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is OTRS free?

OTRS is free to download, with no in-app purchases.

### Is Uffective free?

Uffective is free to download, with no in-app purchases.

### Do OTRS or Uffective have ads?

Neither OTRS nor Uffective shows ads.

### Which is updated more often, OTRS or Uffective?

OTRS ships an update every 5 months, and Uffective every 3 weeks. Most recently, OTRS was updated on June 5, 2026 and Uffective on September 13, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*