# OTRS vs mycx

The clearest difference is review sentiment: OTRS at 72% against mycx's 0%. OTRS also leads on ads (none vs shown) and monetization model (free vs ad-supported). mycx's advantage is update cadence (every 6 weeks vs every 5 months). On price and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

OTRS ships an update every 5 months, mycx every 6 weeks. The most recent releases landed on June 5, 2026 and June 22, 2026 respectively.

## The numbers

| Metric | OTRS | mycx |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[5.0 (1 ratings)](https://appshunter.io/ios/app/otrs/id383841790/reviews)** | — |
| Number of ratings | **1** | — |
| Positive reviews | **72.2% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | **No** | Yes |
| Update frequency | Every 5 months | **Every 6 weeks** |
| Monetization | **Free** | Ad-supported |
| Size | 43 MB | 146 MB |
| Requires iOS | **10** | 17.0 |
| Devices | **iPhone, iPad, iPod** | iPhone |
| Age rating | 4+ | 17+ |
| Developer | [OTRS Inc.](https://appshunter.io/developer/383841793) | [BIBA Medical Ltd](https://appshunter.io/developer/899565144) |

## What reviewers say

### OTRS

[App page](https://appshunter.io/ios/app/otrs/id383841790)

This business application provides mobile access to existing OTRS systems, enabling users to manage requests and customer information remotely. It's ideal for field service teams or those needing to stay connected while away from the office, offering quick overviews and secure credential storage.

**Highlights:** Mobile OTRS system access, On-the-go request management, Customer data access, Notifications and quick overviews, Multiple account support, Secure credential storage, Two-factor authentication support

**In-app purchases:** none


### mycx

[App page](https://appshunter.io/ios/app/mycx/id1668798980)

Connect with a professional community focused on vascular and lymphatic treatments. Engage in discussions about critical medical issues and share insights on various vascular conditions.

**Highlights:** Vascular treatment discussions, Aortic, Peripheral, Venous & Lymphatic focus, Vascular Access and Acute Stroke topics, Vascular Trauma and Hurting Leg issues, Professional community engagement

**Features:** macOS Compatibility, Apple Wallet

**In-app purchases:** none


## Frequently asked questions

### Is OTRS free?

OTRS is free to download, with no in-app purchases.

### Is mycx free?

mycx is free to download, with no in-app purchases.

### Do OTRS or mycx have ads?

mycx shows ads; OTRS does not.

### Which is updated more often, OTRS or mycx?

OTRS ships an update every 5 months, and mycx every 6 weeks. Most recently, OTRS was updated on June 5, 2026 and mycx on June 22, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*