# OTRS vs IT Nation Events

The clearest difference is rating: OTRS at 5.0 against IT Nation Events's 3.0. OTRS also leads on iOS requirement (10 vs 17.0). IT Nation Events's advantage is update cadence (every 2 months vs every 5 months). On price, ratings volume, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

OTRS holds the better App Store score, 5.0 against 3.0. Both are backed by a comparable volume of ratings — 1 and 2 respectively.

OTRS ships an update every 5 months, IT Nation Events every 2 months. The most recent releases landed on November 1, 2026 and November 7, 2026 respectively.

## The numbers

| Metric | OTRS | IT Nation Events |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[5.0 (1 ratings)](https://appshunter.io/ios/app/otrs/id383841790/reviews)** | [3.0 (2 ratings)](https://appshunter.io/ios/app/it-nation-events/id1668870040/reviews) |
| Number of ratings | 1 | **2** |
| Positive reviews | 72.2% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 5 months | **Every 2 months** |
| Monetization | Free | Free |
| Size | 43 MB | 78 MB |
| Requires iOS | **10** | 17.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 17+ |
| Developer | [OTRS Inc.](https://appshunter.io/developer/383841793) | [ConnectWise](https://appshunter.io/developer/470532085) |

## What reviewers say

### OTRS

[App page](https://appshunter.io/ios/app/otrs/id383841790)

This business application provides mobile access to existing OTRS systems, enabling users to manage requests and customer information remotely. It's ideal for field service teams or those needing to stay connected while away from the office, offering quick overviews and secure credential storage.

**Highlights:** Mobile OTRS system access, On-the-go request management, Customer data access, Notifications and quick overviews, Multiple account support, Secure credential storage, Two-factor authentication support

**In-app purchases:** none


### IT Nation Events

[App page](https://appshunter.io/ios/app/it-nation-events/id1668870040)

Connect with IT industry experts and thought leaders at official events. This app helps IT professionals grow their companies and achieve long-term success in the IT sector.

**Highlights:** Connect with industry experts, Access event information, Network with IT professionals, Grow your IT company, Achieve long-term success

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is OTRS free?

OTRS is free to download, with no in-app purchases.

### Is IT Nation Events free?

IT Nation Events is free to download, with no in-app purchases.

### Which has better reviews, OTRS or IT Nation Events?

OTRS is rated higher. OTRS averages 5.0 out of 5 from 1 ratings, while IT Nation Events averages 3.0 from 2 ratings.

### Do OTRS or IT Nation Events have ads?

Neither OTRS nor IT Nation Events shows ads.

### Which is updated more often, OTRS or IT Nation Events?

OTRS ships an update every 5 months, and IT Nation Events every 2 months. Most recently, OTRS was updated on November 1, 2026 and IT Nation Events on November 7, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*