# OTRS vs WiseRep Old

OTRS and WiseRep Old are too close to call on the numbers: across 6 compared parameters — price, update cadence, ads and in-app purchases among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

OTRS ships an update every 5 months, WiseRep Old every 3 months. The most recent releases landed on November 1, 2026 and November 3, 2026 respectively.

## The numbers

| Metric | OTRS | WiseRep Old |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[5.0 (1 ratings)](https://appshunter.io/ios/app/otrs/id383841790/reviews)** | — |
| Number of ratings | **1** | — |
| Positive reviews | 72.2% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 5 months | **Every 3 months** |
| Monetization | Free | — |
| Size | 43 MB | 36 MB |
| Requires iOS | **10** | 11.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [OTRS Inc.](https://appshunter.io/developer/383841793) | [Wise Technologies LLC](https://appshunter.io/developer/1502891551) |

## What reviewers say

### OTRS

[App page](https://appshunter.io/ios/app/otrs/id383841790)

This business application provides mobile access to existing OTRS systems, enabling users to manage requests and customer information remotely. It's ideal for field service teams or those needing to stay connected while away from the office, offering quick overviews and secure credential storage.

**Highlights:** Mobile OTRS system access, On-the-go request management, Customer data access, Notifications and quick overviews, Multiple account support, Secure credential storage, Two-factor authentication support

**In-app purchases:** none


### WiseRep Old

[App page](https://appshunter.io/ios/app/wiserep-old/id6443921520)

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is OTRS free?

OTRS is free to download, with no in-app purchases.

### Is WiseRep Old free?

WiseRep Old is free to download, with no in-app purchases.

### Do OTRS or WiseRep Old have ads?

Neither OTRS nor WiseRep Old shows ads.

### Which is updated more often, OTRS or WiseRep Old?

OTRS ships an update every 5 months, and WiseRep Old every 3 months. Most recently, OTRS was updated on November 1, 2026 and WiseRep Old on November 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*