# Web Help Desk Mobile vs Endpoint Central

The clearest difference is rating: Endpoint Central at 4.7 against Web Help Desk Mobile's 1.4. Endpoint Central also leads on review sentiment (47% vs 13%) and update cadence (weekly vs every 2 months). Web Help Desk Mobile's advantage is iOS requirement (8.0 vs 14.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Endpoint Central holds the better App Store score, 4.7 against 1.4. That said, the two scores are not equally well evidenced: Endpoint Central has 411 ratings behind it against 30, so its average is the more settled of the two. Written reviews point the same way: 13% of Web Help Desk Mobile's written reviews are positive against 47% of Endpoint Central's.

Web Help Desk Mobile ships an update every 2 months, Endpoint Central weekly. The most recent releases landed on June 9, 2026 and September 26, 2026 respectively.

## The numbers

| Metric | Web Help Desk Mobile | Endpoint Central |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.4 (30 ratings)](https://appshunter.io/ios/app/web-help-desk-mobile/id385247187/reviews) | **[4.7 (411 ratings)](https://appshunter.io/ios/app/endpoint-central/id1069313634/reviews)** |
| Number of ratings | 30 | **411** |
| Positive reviews | 12.7% of reviews | **47.1% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Weekly** |
| Monetization | Free | Free |
| Size | 7 MB | 133 MB |
| Requires iOS | **8.0** | 14.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [SolarWinds Inc.](https://appshunter.io/developer/642971872) | [Zoho Corporation](https://appshunter.io/developer/388384807) |

## What reviewers say

### Web Help Desk Mobile

[App page](https://appshunter.io/ios/app/web-help-desk-mobile/id385247187)

Receive instant SMS alerts from your IT ticketing system directly on your Apple device. Get notified about new or updated customer tickets to manage IT support requests efficiently on the go.

**Highlights:** SMS notifications for ticket creation, SMS notifications for ticket updates, Integration with SolarWinds Web Help Desk, Real-time IT support alerts, Mobile ticket management

**Features:** macOS Compatibility

**In-app purchases:** none


### Endpoint Central

[App page](https://appshunter.io/ios/app/endpoint-central/id1069313634)

This app provides IT administrators with a mobile solution for securely managing, monitoring, and controlling endpoints. It offers real-time visibility, faster remediation, and secure control over IT environments, even when away from the desk.

**Highlights:** Onboard, approve, and manage computers, Deploy, approve, and monitor patches, View hardware and software inventory, Securely access and control devices remotely, Monitor system health and compliance, Dark theme for reduced eye strain

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Amazing software suite
- 👍 Works as intended
- 👍 Performs very well
- 👍 Zia provides quick data
- 👍 Ties into Service Desk

**What reviewers complain about**

- 🐛 App broken, no info after sign-in
- 🐛 Slow loading times
- 🐛 Login credentials not saved (previously)
- 🐛 Lacking core features
- 🐛 Not intuitive for actions

**Reported bugs**

- Notifications menu item not showing
- App broken, no info after sign-in
- Won't accept on-prem credentials
- Login credentials not saved (previously)

**Requested features**

- Create configurations outside patches
- Create configurations from mobile app
- Push patches and configurations
- Manage configurations
- Manage software deployments


## Frequently asked questions

### Is Web Help Desk Mobile free?

Web Help Desk Mobile is free to download, with no in-app purchases.

### Is Endpoint Central free?

Endpoint Central is free to download, with no in-app purchases.

### Which has better reviews, Web Help Desk Mobile or Endpoint Central?

Endpoint Central is rated higher. Web Help Desk Mobile averages 1.4 out of 5 from 30 ratings, while Endpoint Central averages 4.7 from 411 ratings.

### Do Web Help Desk Mobile or Endpoint Central have ads?

Neither Web Help Desk Mobile nor Endpoint Central shows ads.

### Which is updated more often, Web Help Desk Mobile or Endpoint Central?

Web Help Desk Mobile ships an update every 2 months, and Endpoint Central weekly. Most recently, Web Help Desk Mobile was updated on June 9, 2026 and Endpoint Central on September 26, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*