# Web Help Desk Mobile vs Verkada Guest

The clearest difference is rating: Verkada Guest at 4.3 against Web Help Desk Mobile's 1.4. Verkada Guest also leads on update cadence (every 3 weeks vs every 2 months). Web Help Desk Mobile's advantage is ratings volume (30 vs 6) and device support (3 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Verkada Guest holds the better App Store score, 4.3 against 1.4. That said, the two scores are not equally well evidenced: Web Help Desk Mobile has 30 ratings behind it against 6, so its average is the more settled of the two.

Web Help Desk Mobile ships an update every 2 months, Verkada Guest every 3 weeks. The most recent releases landed on November 1, 2026 and November 9, 2026 respectively.

## The numbers

| Metric | Web Help Desk Mobile | Verkada Guest |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.4 (30 ratings)](https://appshunter.io/ios/app/web-help-desk-mobile/id385247187/reviews) | **[4.3 (6 ratings)](https://appshunter.io/ios/app/verkada-guest/id1584871857/reviews)** |
| Number of ratings | **30** | 6 |
| Positive reviews | 12.7% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | **Every 3 weeks** |
| Monetization | Free | Free |
| Size | 7 MB | 77 MB |
| Requires iOS | **8.0** | 15.0 |
| Devices | **iPhone, iPad, iPod** | iPad |
| Age rating | 4+ | 4+ |
| Developer | [SolarWinds Worldwide, LLC](https://appshunter.io/developer/642971872) | [Verkada Inc.](https://appshunter.io/developer/1093908298) |

## What reviewers say

### Web Help Desk Mobile

[App page](https://appshunter.io/ios/app/web-help-desk-mobile/id385247187)

Receive instant SMS alerts from your IT ticketing system directly on your Apple device. Get notified about new or updated customer tickets to manage IT support requests efficiently on the go.

**Highlights:** SMS notifications for ticket creation, SMS notifications for ticket updates, Integration with SolarWinds Web Help Desk, Real-time IT support alerts, Mobile ticket management

**Features:** macOS Compatibility

**In-app purchases:** none


### Verkada Guest

[App page](https://appshunter.io/ios/app/verkada-guest/id1584871857)

This visitor management system offers a branded check-in experience for guests, allowing them to use a tablet or their own device. It integrates with security systems, automatically prints badges, and notifies hosts upon guest arrival. Printer setup is quick and simple.

**Highlights:** Branded guest check-in experience, Tablet or QR code check-in, Contact-free check-in options, Automatic badge printing, Host notifications, AirPrint printer integration, Integration with Verkada Cameras and Access Control

**In-app purchases:** none


## Frequently asked questions

### Is Web Help Desk Mobile free?

Web Help Desk Mobile is free to download, with no in-app purchases.

### Is Verkada Guest free?

Verkada Guest is free to download, with no in-app purchases.

### Which has better reviews, Web Help Desk Mobile or Verkada Guest?

Verkada Guest is rated higher. Web Help Desk Mobile averages 1.4 out of 5 from 30 ratings, while Verkada Guest averages 4.3 from 6 ratings.

### Do Web Help Desk Mobile or Verkada Guest have ads?

Neither Web Help Desk Mobile nor Verkada Guest shows ads.

### Which is updated more often, Web Help Desk Mobile or Verkada Guest?

Web Help Desk Mobile ships an update every 2 months, and Verkada Guest every 3 weeks. Most recently, Web Help Desk Mobile was updated on November 1, 2026 and Verkada Guest on November 9, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*