# Web Help Desk Mobile vs ManageEngine ADManager Plus

The clearest difference is rating: ManageEngine ADManager Plus at 3.1 against Web Help Desk Mobile's 1.4. ManageEngine ADManager Plus also leads on review sentiment (36% vs 13%). Web Help Desk Mobile's advantage is update cadence (every 2 months vs every 4 months) and ratings volume (30 vs 10). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ManageEngine ADManager Plus holds the better App Store score, 3.1 against 1.4. Both are backed by a comparable volume of ratings — 30 and 10 respectively. Written reviews point the same way: 13% of Web Help Desk Mobile's written reviews are positive against 36% of ManageEngine ADManager Plus's.

Web Help Desk Mobile ships an update every 2 months, ManageEngine ADManager Plus every 4 months. The most recent releases landed on June 9, 2026 and July 20, 2026 respectively.

## The numbers

| Metric | Web Help Desk Mobile | ManageEngine ADManager Plus |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.4 (30 ratings)](https://appshunter.io/ios/app/web-help-desk-mobile/id385247187/reviews) | **[3.1 (10 ratings)](https://appshunter.io/ios/app/manageengine-admanager-plus/id717152869/reviews)** |
| Number of ratings | **30** | 10 |
| Positive reviews | 12.7% of reviews | **36.4% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 4 months |
| Monetization | Free | Free |
| Size | 7 MB | 11 MB |
| Requires iOS | **8.0** | 13.5 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPod |
| Age rating | 4+ | 4+ |
| Developer | [SolarWinds Inc.](https://appshunter.io/developer/642971872) | [Zoho Corporation](https://appshunter.io/developer/388384807) |

## What reviewers say

### Web Help Desk Mobile

[App page](https://appshunter.io/ios/app/web-help-desk-mobile/id385247187)

Receive instant SMS alerts from your IT ticketing system directly on your Apple device. Get notified about new or updated customer tickets to manage IT support requests efficiently on the go.

**Highlights:** SMS notifications for ticket creation, SMS notifications for ticket updates, Integration with SolarWinds Web Help Desk, Real-time IT support alerts, Mobile ticket management

**Features:** macOS Compatibility

**In-app purchases:** none


### ManageEngine ADManager Plus

[App page](https://appshunter.io/ios/app/manageengine-admanager-plus/id717152869)

Manage Active Directory user accounts remotely via iPhone. Perform tasks like creating, resetting passwords, and managing group memberships with 24/7 access. Generate reports on user status and manage AD task requests.

**Highlights:** User provisioning with templates, Password reset, unlock, enable/disable users, Group membership management, Reports on user status, Workflow for AD task requests, 24/7 remote access

**In-app purchases:** none


## Frequently asked questions

### Is Web Help Desk Mobile free?

Web Help Desk Mobile is free to download, with no in-app purchases.

### Is ManageEngine ADManager Plus free?

ManageEngine ADManager Plus is free to download, with no in-app purchases.

### Which has better reviews, Web Help Desk Mobile or ManageEngine ADManager Plus?

ManageEngine ADManager Plus is rated higher. Web Help Desk Mobile averages 1.4 out of 5 from 30 ratings, while ManageEngine ADManager Plus averages 3.1 from 10 ratings.

### Do Web Help Desk Mobile or ManageEngine ADManager Plus have ads?

Neither Web Help Desk Mobile nor ManageEngine ADManager Plus shows ads.

### Which is updated more often, Web Help Desk Mobile or ManageEngine ADManager Plus?

Web Help Desk Mobile ships an update every 2 months, and ManageEngine ADManager Plus every 4 months. Most recently, Web Help Desk Mobile was updated on June 9, 2026 and ManageEngine ADManager Plus on July 20, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*