# Changi App vs TrekIT Passenger

The clearest difference is rating: Changi App at 4.6 against TrekIT Passenger's 2.7. Changi App also leads on ratings volume (1K vs 24). On price, review sentiment, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Changi App holds the better App Store score, 4.6 against 2.7. That said, the two scores are not equally well evidenced: Changi App has 1K ratings behind it against 24, so its average is the more settled of the two. Written reviews complicate that: 27% of Changi App's written reviews are positive against 29% of TrekIT Passenger's, so the app with the better star average is not the one people write more warmly about.

Changi App ships an update fortnightly, TrekIT Passenger every 3 weeks. The most recent releases landed on October 26, 2026 and October 25, 2026 respectively.

## The numbers

| Metric | Changi App | TrekIT Passenger |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.6 (1K ratings)](https://appshunter.io/ios/app/changi-app/id391730848/reviews)** | [2.7 (24 ratings)](https://appshunter.io/ios/app/trekit-passenger/id1531621640/reviews) |
| Number of ratings | **1K** | 24 |
| Positive reviews | 27.1% of reviews | **28.6% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Fortnightly** | Every 3 weeks |
| Monetization | Free | Free |
| Size | 234 MB | 81 MB |
| Requires iOS | **15.5** | 15.6 |
| Devices | iPhone, iPod | **iPhone, iPad, iPod** |
| Age rating | 12+ | 4+ |
| Developer | [Changi Airport Group (Singapore)](https://appshunter.io/developer/391730851) | [TrekCars](https://appshunter.io/developer/1398362710) |

## What reviewers say

### Changi App

[App page](https://appshunter.io/ios/app/changi-app/id391730848)

This app serves as a digital concierge for Changi Airport and Jewel, offering real-time flight updates, baggage tracking, and seamless shopping experiences. Users can also book attraction tickets, check parking availability, and access exclusive membership privileges.

**Highlights:** Real-time flight updates, Baggage tracking, Duty-free shopping, Attraction ticket booking, Parking information, Membership privileges

**In-app purchases:** none

**What reviewers like**

- ✨ Pleasure to use
- 🗺️ Practical app with all needed info in one place
- 📢 Notifications are very useful

**What reviewers complain about**

- 🗺️ No airport map or terminal information
- 🐛 Crashes, freezes, and bugs
- 🔄 Forced updates disrupt usage
- 📱 Clunky and unintuitive UI
- 🔍 Lacking key features like flight search and baggage tracking

**Reported bugs**

- Frequent crashes and app failures
- Login and account issues
- Broken features like rewards redemption and parking access

**Requested features**

- Airport maps and terminal information
- Improved flight search and tracking
- Persistent login and session
- Better UI and navigation


### TrekIT Passenger

[App page](https://appshunter.io/ios/app/trekit-passenger/id1531621640)

Book non-emergency medical transportation with ease. Select your pickup, drop-off, and desired time to find the best vehicle option. Offers real-time tracking and flexible payment methods.

**Highlights:** Book non-emergency medical transport, Select origin, destination, and time, Real-time location tracking, Flexible payment modes, Wide choice of vehicle classes, Secure data communication

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Changi App free?

Changi App is free to download, with no in-app purchases.

### Is TrekIT Passenger free?

TrekIT Passenger is free to download, with no in-app purchases.

### Which has better reviews, Changi App or TrekIT Passenger?

Changi App is rated higher. Changi App averages 4.6 out of 5 from 1K ratings, while TrekIT Passenger averages 2.7 from 24 ratings.

### Do Changi App or TrekIT Passenger have ads?

Neither Changi App nor TrekIT Passenger shows ads.

### Which is updated more often, Changi App or TrekIT Passenger?

Changi App ships an update fortnightly, and TrekIT Passenger every 3 weeks. Most recently, Changi App was updated on October 26, 2026 and TrekIT Passenger on October 25, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*