# Changi App vs Shangri

The clearest difference is review sentiment: Shangri at 67% against Changi App's 28%. Shangri also leads on rating (4.9 vs 4.6). On price, ratings volume, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Shangri holds the better App Store score, 4.9 against 4.6. Both are backed by a comparable volume of ratings — 1K and 1K respectively. Written reviews point the same way: 28% of Changi App's written reviews are positive against 67% of Shangri's.

Changi App ships an update fortnightly, Shangri every 3 weeks. Both last shipped on October 29, 2026.

## The numbers

| Metric | Changi App | Shangri |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.6 (1K ratings)](https://appshunter.io/ios/app/changi-app/id391730848/reviews) | **[4.9 (1K ratings)](https://appshunter.io/ios/app/shangri-la-circle/id530103397/reviews)** |
| Number of ratings | **1K** | 1K |
| Positive reviews | 27.5% of reviews | **66.7% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Fortnightly** | Every 3 weeks |
| Monetization | Free | Free |
| Size | 248 MB | 204 MB |
| Requires iOS | 15.5 | **15** |
| Devices | iPhone, iPod | iPhone, iPod |
| Age rating | 12+ | 4+ |
| Developer | [Changi Airport Group (Singapore)](https://appshunter.io/developer/391730851) | [Shangri-La Hotels & Resorts](https://appshunter.io/developer/530103400) |

## What reviewers say

### Changi App

[App page](https://appshunter.io/ios/app/changi-app/id391730848)

This app serves as a digital concierge for Changi Airport and Jewel, offering real-time flight updates, baggage tracking, and seamless shopping experiences. Users can also book attraction tickets, check parking availability, and access exclusive membership privileges.

**Highlights:** Real-time flight updates, Baggage tracking, Duty-free shopping, Attraction ticket booking, Parking information, Membership privileges

**In-app purchases:** none

**What reviewers like**

- ✨ Pleasure to use
- 🗺️ Practical app with all needed info in one place
- 📢 Notifications are very useful

**What reviewers complain about**

- 🗺️ No airport map or terminal information
- 🐛 Crashes, freezes, and bugs
- 🔄 Forced updates disrupt usage
- 📱 Clunky and unintuitive UI
- 🔍 Lacking key features like flight search and baggage tracking

**Reported bugs**

- Frequent crashes and app failures
- Login and account issues
- Broken features like rewards redemption and parking access

**Requested features**

- Airport maps and terminal information
- Improved flight search and tracking
- Persistent login and session
- Better UI and navigation


### Shangri

[App page](https://appshunter.io/ios/app/shangri-la-circle/id530103397)

Discover travel destinations, lifestyle inspiration, and exclusive offers. Book stays, dining, and shopping with flexible payment options. Earn rewards and enjoy member privileges for elevated experiences.

**Highlights:** Travel destination ideas, Lifestyle inspiration, Exclusive offers, Flexible payment options (Cash, Points), Mobile check-in, Points tracking and redemption, Member rates and deals

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Great location
- 👍 Excellent staff
- 👍 Comfortable rooms
- 👍 Delicious breakfast
- 👍 Seamless booking process

**What reviewers complain about**

- 🐛 Buggy sign-in process
- 🐛 Inconsistent app functionality
- 🐛 Difficult to modify bookings
- 🐛 Disconnected between app and website
- 🐛 Limited app features

**Reported bugs**

- App crashes and freezes
- Login issues and credential problems
- Booking information not syncing properly
- Compatibility issues with older devices
- Data security and privacy concerns

**Requested features**

- Ability to modify existing bookings
- More detailed hotel and room photos
- Improved login and account management
- Seamless integration between app and website
- Enhanced app functionality and features


## Frequently asked questions

### Is Changi App free?

Changi App is free to download, with no in-app purchases.

### Is Shangri free?

Shangri is free to download, with no in-app purchases.

### Which has better reviews, Changi App or Shangri?

Shangri is rated higher. Changi App averages 4.6 out of 5 from 1K ratings, while Shangri averages 4.9 from 1K ratings.

### Do Changi App or Shangri have ads?

Neither Changi App nor Shangri shows ads.

### Which is updated more often, Changi App or Shangri?

Changi App ships an update fortnightly, and Shangri every 3 weeks. Most recently, Changi App was updated on October 29, 2026 and Shangri on October 29, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*