# My Shelter App vs DMEA | Elevate

My Shelter App and DMEA | Elevate both sit at 3.4 stars, but that hides the real split: 67% of DMEA | Elevate's written reviews are positive against 16% of My Shelter App's. My Shelter App's advantage is ratings volume (50 vs 13) and iOS requirement (14.0 vs 17.0). On price, rating, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 3.4 for My Shelter App against 3.5 for DMEA | Elevate. Both are backed by a comparable volume of ratings — 50 and 13 respectively. Written reviews are what separate them: 16% of My Shelter App's written reviews are positive against 67% of DMEA | Elevate's.

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on October 23, 2026 and October 24, 2026 respectively.

## The numbers

| Metric | My Shelter App | DMEA | Elevate |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [3.4 (50 ratings)](https://appshunter.io/ios/app/my-shelter-app/id392290450/reviews) | **[3.5 (13 ratings)](https://appshunter.io/ios/app/dmea-elevate/id1224125729/reviews)** |
| Number of ratings | **50** | 13 |
| Positive reviews | 16.4% of reviews | **66.7% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 2 months | Every 2 months |
| Monetization | Free | Free |
| Size | 33 MB | 29 MB |
| Requires iOS | **14.0** | 17.0 |
| Devices | **iPhone, iPad, iPod** | iPhone, iPad |
| Age rating | 4+ | 17+ |
| Developer | [Shelter Mutual Insurance Company®](https://appshunter.io/developer/392290453) | [Elevate Fiber](https://appshunter.io/developer/1365097818) |

## What reviewers say

### My Shelter App

[App page](https://appshunter.io/ios/app/my-shelter-app/id392290450)

Manage your insurance policies and access important documents. This app allows Shelter Insurance customers to view policy details, track payments, and access ID cards. It also provides quick access to roadside assistance and your agent's contact information.

**Highlights:** Biometric login, Manage insurance account, View policy details and documents, Track and schedule payments, Access ID cards, Request roadside assistance, Agent contact information

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Great insurance rates
- 👍 Convenient access to policies
- 👍 App used to be reliable
- 👍 Useful accident checklist feature

**What reviewers complain about**

- 🐛 App crashes frequently
- 🐛 App freezes often
- 🐛 Login issues are common
- 🐛 Outdated interface
- 🐛 Missing essential features

**Reported bugs**

- App crashes and loses info during claims
- App freezes when trying to update credit card info
- Payment bug causing accounts to go delinquent
- Login issues: incorrect credentials, fields not showing input
- App crashes during claim report submission

**Requested features**

- Add ID cards to Apple Wallet
- Set up payment reminders/alerts
- Add/remove vehicles or drivers
- Support for iPhone X/X Max screen
- Touch ID/Face ID login


### DMEA | Elevate

[App page](https://appshunter.io/ios/app/dmea-elevate/id1224125729)

Manage your electric and internet services with this utility app. View billing history, make payments, and customize notifications for important updates. Enjoy secure 24/7 access to your account information.

**Highlights:** View billing history, Manage recurring payments, Pay bills directly, Customize notification preferences, Secure 24/7 account access

**In-app purchases:** none


## Frequently asked questions

### Is My Shelter App free?

My Shelter App is free to download, with no in-app purchases.

### Is DMEA | Elevate free?

DMEA | Elevate is free to download, with no in-app purchases.

### Which has better reviews, My Shelter App or DMEA | Elevate?

DMEA | Elevate is rated higher. My Shelter App averages 3.4 out of 5 from 50 ratings, while DMEA | Elevate averages 3.5 from 13 ratings.

### Do My Shelter App or DMEA | Elevate have ads?

Neither My Shelter App nor DMEA | Elevate shows ads.

### Which is updated more often, My Shelter App or DMEA | Elevate?

My Shelter App ships an update every 2 months, and DMEA | Elevate every 2 months. Most recently, My Shelter App was updated on October 23, 2026 and DMEA | Elevate on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*