# My Shelter App vs Auto Assistant

The clearest difference is rating: My Shelter App at 3.4 against Auto Assistant's 1.2. My Shelter App also leads on update cadence (every 2 months vs every 9 months) and review sentiment (16% vs 4%). Auto Assistant's advantage is ratings volume (714 vs 50) and iOS requirement (11.0 vs 14.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

My Shelter App holds the better App Store score, 3.4 against 1.2. That said, the two scores are not equally well evidenced: Auto Assistant has 714 ratings behind it against 50, so its average is the more settled of the two. Written reviews point the same way: 16% of My Shelter App's written reviews are positive against 4% of Auto Assistant's.

My Shelter App ships an update every 2 months, Auto Assistant every 9 months. The most recent releases landed on October 14, 2026 and October 15, 2026 respectively.

## The numbers

| Metric | My Shelter App | Auto Assistant |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[3.4 (50 ratings)](https://appshunter.io/ios/app/my-shelter-app/id392290450/reviews)** | [1.2 (714 ratings)](https://appshunter.io/ios/app/auto-assistant/id1406417618/reviews) |
| Number of ratings | 50 | **714** |
| Positive reviews | **16.4% of reviews** | 3.7% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 2 months** | Every 9 months |
| Monetization | Free | Free |
| Size | 33 MB | 27 MB |
| Requires iOS | 14.0 | **11.0** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Shelter Mutual Insurance Company®](https://appshunter.io/developer/392290453) | [Business Information Systems](https://appshunter.io/developer/1406417617) |

## What reviewers say

### My Shelter App

[App page](https://appshunter.io/ios/app/my-shelter-app/id392290450)

Manage your insurance policies and access important documents. This app allows Shelter Insurance customers to view policy details, track payments, and access ID cards. It also provides quick access to roadside assistance and your agent's contact information.

**Highlights:** Biometric login, Manage insurance account, View policy details and documents, Track and schedule payments, Access ID cards, Request roadside assistance, Agent contact information

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Great insurance rates
- 👍 Convenient access to policies
- 👍 App used to be reliable
- 👍 Useful accident checklist feature

**What reviewers complain about**

- 🐛 App crashes frequently
- 🐛 App freezes often
- 🐛 Login issues are common
- 🐛 Outdated interface
- 🐛 Missing essential features

**Reported bugs**

- App crashes and loses info during claims
- App freezes when trying to update credit card info
- Payment bug causing accounts to go delinquent
- Login issues: incorrect credentials, fields not showing input
- App crashes during claim report submission

**Requested features**

- Add ID cards to Apple Wallet
- Set up payment reminders/alerts
- Add/remove vehicles or drivers
- Support for iPhone X/X Max screen
- Touch ID/Face ID login


### Auto Assistant

[App page](https://appshunter.io/ios/app/auto-assistant/id1406417618)

Access electronic copies of your vehicle's registration and insurance. Easily renew your registration, receive expiration reminders, and get notified about vehicle recalls. This app is specifically for vehicles registered in Tennessee.

**Highlights:** Electronic proof of registration, Electronic proof of insurance, Registration renewal, Expiration notifications, Vehicle recall alerts, Manage multiple vehicles

**Features:** macOS Compatibility

**In-app purchases:** none

**What reviewers like**

- 🚀 Worked perfectly
- 👍 Convenient way to renew registration
- 🔍 Able to see vehicle recalls

**What reviewers complain about**

- 🐛 Unable to create account
- 🐛 Cannot add payment method or renew registration
- 🐛 Inconsistent functionality across devices
- 🔒 Security concerns with other users' data visible
- 💤 App no longer maintained or updated

**Reported bugs**

- Cannot add vehicle information
- Errors when trying to renew registration
- Apple Wallet integration not functioning
- Inconsistent email address validation

**Requested features**

- Add support for VIN instead of title number
- Implement secure login and account management
- Improve user instructions and onboarding
- Provide in-app support and contact options


## Frequently asked questions

### Is My Shelter App free?

My Shelter App is free to download, with no in-app purchases.

### Is Auto Assistant free?

Auto Assistant is free to download, with no in-app purchases.

### Which has better reviews, My Shelter App or Auto Assistant?

My Shelter App is rated higher. My Shelter App averages 3.4 out of 5 from 50 ratings, while Auto Assistant averages 1.2 from 714 ratings.

### Do My Shelter App or Auto Assistant have ads?

Neither My Shelter App nor Auto Assistant shows ads.

### Which is updated more often, My Shelter App or Auto Assistant?

My Shelter App ships an update every 2 months, and Auto Assistant every 9 months. Most recently, My Shelter App was updated on October 14, 2026 and Auto Assistant on October 15, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*