# PineApp vs IMS Patient App

The clearest difference is rating: PineApp at 4.8 against IMS Patient App's 2.0. PineApp also leads on review sentiment (55% vs 13%) and ratings volume (9.4K vs 54). IMS Patient App's advantage is iOS requirement (13.0 vs 15.5.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

PineApp holds the better App Store score, 4.8 against 2.0. That said, the two scores are not equally well evidenced: PineApp has 9.4K ratings behind it against 54, so its average is the more settled of the two. Written reviews point the same way: 55% of PineApp's written reviews are positive against 13% of IMS Patient App's.

PineApp ships an update every 3 weeks, IMS Patient App every 6 weeks. The most recent releases landed on September 22, 2026 and August 3, 2026 respectively.

## The numbers

| Metric | PineApp | IMS Patient App |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (9.4K ratings)](https://appshunter.io/ios/app/pineapp/id393333579/reviews)** | [2.0 (54 ratings)](https://appshunter.io/ios/app/ims-patient-app/id1064053341/reviews) |
| Number of ratings | **9.4K** | 54 |
| Positive reviews | **55.0% of reviews** | 13.3% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 weeks** | Every 6 weeks |
| Monetization | Free | Free |
| Size | 104 MB | 52 MB |
| Requires iOS | 15.5.0 | **13.0** |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 17+ |
| Developer | [Baptist Health South Florida](https://appshunter.io/developer/393333582) | [Meditab Software Inc.](https://appshunter.io/developer/815541950) |

## What reviewers say

### PineApp

[App page](https://appshunter.io/ios/app/pineapp/id393333579)

This app provides a comprehensive healthcare experience, connecting you to your medical needs anytime, anywhere. Access virtual visits, manage appointments, review records, and handle billing, all from your mobile device.

**Highlights:** On-demand virtual visits 24/7, Digital registration and check-in, Pre-populated forms for quick visits, Review medical records and test results, Self-scheduling and appointment management, Appointment and medication reminders, In-app bill payment

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 🚀 Efficient and convenient
- 💡 Helpful for managing health information
- 🏥 Provides access to medical records and test results
- 🤖 Straightforward login process

**What reviewers complain about**

- 🐛 Frequent crashes and glitches
- ⏱️ Slow performance and long load times
- 🔍 Difficulty accessing or updating information
- 🤔 Confusing or limited functionality
- 💳 Issues with billing and payment tracking

**Reported bugs**

- Login issues and inability to reset passwords
- Persistent notification badges with no new content
- Failure to upload or update insurance information
- Inconsistent performance across different devices
- Inability to access diagnostic reports and images

**Requested features**

- Calendar integration for appointments
- Improved messaging and communication with providers
- Expanded access to medical records and test results
- Enhanced security and privacy features
- Streamlined navigation and user interface


### IMS Patient App

[App page](https://appshunter.io/ios/app/ims-patient-app/id1064053341)

Manage your healthcare journey with this app. Access health records, schedule appointments, request prescription refills, and pay bills securely. It offers virtual visits and direct messaging with your provider, all while ensuring HIPAA compliance.

**Highlights:** Access health records, Request appointments, Send prescription refill requests, Pay bills securely, Virtual visits, Secure messaging with provider, View shared documents and forms

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is PineApp free?

PineApp is free to download, with no in-app purchases.

### Is IMS Patient App free?

IMS Patient App is free to download, with no in-app purchases.

### Which has better reviews, PineApp or IMS Patient App?

PineApp is rated higher. PineApp averages 4.8 out of 5 from 9.4K ratings, while IMS Patient App averages 2.0 from 54 ratings.

### Do PineApp or IMS Patient App have ads?

Neither PineApp nor IMS Patient App shows ads.

### Which is updated more often, PineApp or IMS Patient App?

PineApp ships an update every 3 weeks, and IMS Patient App every 6 weeks. Most recently, PineApp was updated on September 22, 2026 and IMS Patient App on August 3, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*