# CVS Health vs OptumRx

The clearest difference is ads: OptumRx at none against CVS Health's shown. OptumRx also leads on monetization model (free vs ad-supported). CVS Health's advantage is update cadence (every 4 days vs monthly) and review sentiment (43% vs 16%). On price, rating, in-app purchases and device support there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 4.7 for CVS Health against 4.7 for OptumRx. That said, the two scores are not equally well evidenced: CVS Health has 1.7M ratings behind it against 146K, so its average is the more settled of the two. Written reviews are what separate them: 43% of CVS Health's written reviews are positive against 16% of OptumRx's.

CVS Health ships an update every 4 days, OptumRx monthly. Both last shipped on November 5, 2026.

## The numbers

| Metric | CVS Health | OptumRx |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.7 (1.7M ratings)](https://appshunter.io/ios/app/cvs-health/id395545555/reviews) | **[4.7 (146K ratings)](https://appshunter.io/ios/app/optumrx/id941641944/reviews)** |
| Number of ratings | **1.7M** | 146K |
| Positive reviews | **43.5% of reviews** | 15.7% of reviews |
| In-app purchases | No | No |
| Ads | Yes | **No** |
| Update frequency | **Every 4 days** | Monthly |
| Monetization | Ad-supported | **Free** |
| Best chart rank | **#2** | #62 |
| Size | 1.0 GB | 93 MB |
| Requires iOS | 16.0 | **15.5** |
| Devices | iPhone, Apple Watch | **iPhone, iPad, iPod** |
| Age rating | 17+ | 4+ |
| Developer | [CVS Pharmacy](https://appshunter.io/developer/395545558) | [Optum Inc.](https://appshunter.io/developer/1133706680) |

## What reviewers say

### CVS Health

[App page](https://appshunter.io/ios/app/cvs-health/id395545555)

**Currently charting:** #2 Top Free · Medical, #101 Top Free (US App Store)

Manage prescriptions, schedule health appointments, and access virtual care. Save money with exclusive deals and track your health benefits all in one place.

**Highlights:** Prescription management and refills, Schedule vaccines and clinic visits, Virtual healthcare consultations, Access ExtraCare deals and rewards, View weekly ads and shopping lists, Print photos for same-day pickup

**Features:** Apple Wallet, Apple Watch app

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient features
- 💰 Good deals and savings
- 🏥 Helpful pharmacy staff
- 🌟 Overall positive experience

**What reviewers complain about**

- 🐛 App bugs and glitches
- 🤖 Confusing and unintuitive app
- 📞 Poor customer service and support
- 🔍 Difficulty finding and applying coupons

**Reported bugs**

- Prescription refill issues
- Inconsistent order status updates
- Payment and delivery problems
- Syncing issues between app and pharmacy

**Requested features**

- Ability to cancel online orders
- Streamlined prescription management
- Automatic coupon application
- Better integration between app and stores


### OptumRx

[App page](https://appshunter.io/ios/app/optumrx/id941641944)

**Currently charting:** #62 Top Free · Medical (US App Store)

Manage your pharmacy benefits from your mobile device. Compare drug prices, view your medications, and arrange for home delivery. Refill prescriptions, track orders, and set up automatic refills for convenience.

**Highlights:** Compare drug prices, View all medications, Transfer to home delivery, Refill home delivery prescriptions, Check order status, Set up automatic refills, View member ID card

**Features:** Apple Wallet

**In-app purchases:** none

**What reviewers like**

- 🚀 Convenient home delivery
- 💰 Affordable prices
- 📦 Reliable mail order service
- 🕰️ Timely order processing
- 🤝 Helpful customer service

**What reviewers complain about**

- 🐛 Inconsistent app performance
- 🔍 Difficult to navigate app
- 🚫 Forced to use specific pharmacies
- 📤 Delayed or missing deliveries
- 🤖 Poor communication from automated systems

**Reported bugs**

- App freezes and crashes
- Login issues and account lockouts
- Incorrect pricing and order status information

**Requested features**

- Ability to view prescription refill dates
- Option to opt-out of automatic refills
- Integration with local pharmacies
- Improved app usability and accessibility


## Frequently asked questions

### Is CVS Health free?

CVS Health is free to download, with no in-app purchases.

### Is OptumRx free?

OptumRx is free to download, with no in-app purchases.

### Which has better reviews, CVS Health or OptumRx?

OptumRx is rated higher. CVS Health averages 4.7 out of 5 from 1.7M ratings, while OptumRx averages 4.7 from 146K ratings.

### Do CVS Health or OptumRx have ads?

CVS Health shows ads; OptumRx does not.

### Which is updated more often, CVS Health or OptumRx?

CVS Health ships an update every 4 days, and OptumRx monthly. Most recently, CVS Health was updated on November 5, 2026 and OptumRx on November 5, 2026.

### Which is more popular, CVS Health or OptumRx?

CVS Health currently peaks at #2 in the App Store charts, and OptumRx at #62. Chart position reflects recent download velocity rather than total install base.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*
