# Live Chat Software by ProProfs vs Chaport

The clearest difference is rating: Chaport at 3.6 against Live Chat Software by ProProfs's 1.0. Chaport also leads on ratings volume (9 vs 1). Live Chat Software by ProProfs's advantage is review sentiment (76% vs 46%) and update cadence (every 3 months vs every 9 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Chaport holds the better App Store score, 3.6 against 1.0. That said, the two scores are not equally well evidenced: Chaport has 9 ratings behind it against 1, so its average is the more settled of the two. Written reviews complicate that: 76% of Live Chat Software by ProProfs's written reviews are positive against 46% of Chaport's, so the app with the better star average is not the one people write more warmly about.

Live Chat Software by ProProfs ships an update every 3 months, Chaport every 9 months. The most recent releases landed on September 30, 2026 and October 6, 2026 respectively.

## The numbers

| Metric | Live Chat Software by ProProfs | Chaport |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.0 (1 ratings)](https://appshunter.io/ios/app/live-chat-software-by-proprofs/id396424818/reviews) | **[3.6 (9 ratings)](https://appshunter.io/ios/app/chaport/id1141834008/reviews)** |
| Number of ratings | 1 | **9** |
| Positive reviews | **76.2% of reviews** | 46.2% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 months** | Every 9 months |
| Monetization | Free | Free |
| Size | 33 MB | 5 MB |
| Requires iOS | **13.0** | 15.6 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 12+ |
| Developer | [Batia Infotech](https://appshunter.io/developer/1218142698) | [Chaport Inc.](https://appshunter.io/developer/1761232328) |

## What reviewers say

### Live Chat Software by ProProfs

[App page](https://appshunter.io/ios/app/live-chat-software-by-proprofs/id396424818)

Real-time communication for businesses to engage website visitors and provide exceptional customer support. Capture leads, monitor operators, and offer customized assistance on the go. Enhance customer experience with instant query resolution and file sharing.

**Highlights:** Real-time website visitor communication, Lead capture and engagement, Operator monitoring and management, Customized visitor assistance, File transfer and canned responses, Visitor geolocation and referrer tracking, Push URL notifications

**Features:** macOS Compatibility

**In-app purchases:** none


### Chaport

[App page](https://appshunter.io/ios/app/chaport/id1141834008)

Communicate with your website visitors in real-time, from anywhere. This tool enables instant messaging directly through your website, fostering engagement and support.

**Highlights:** Real-time visitor chat, Cross-device accessibility, Website integration, Visitor communication, Business messaging

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Live Chat Software by ProProfs free?

Live Chat Software by ProProfs is free to download, with no in-app purchases.

### Is Chaport free?

Chaport is free to download, with no in-app purchases.

### Which has better reviews, Live Chat Software by ProProfs or Chaport?

Chaport is rated higher. Live Chat Software by ProProfs averages 1.0 out of 5 from 1 ratings, while Chaport averages 3.6 from 9 ratings.

### Do Live Chat Software by ProProfs or Chaport have ads?

Neither Live Chat Software by ProProfs nor Chaport shows ads.

### Which is updated more often, Live Chat Software by ProProfs or Chaport?

Live Chat Software by ProProfs ships an update every 3 months, and Chaport every 9 months. Most recently, Live Chat Software by ProProfs was updated on September 30, 2026 and Chaport on October 6, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*