# Live Chat Software by ProProfs vs Hippo Chat Support

The clearest difference is rating: Hippo Chat Support at 5.0 against Live Chat Software by ProProfs's 1.0. Hippo Chat Support also leads on ratings volume (3 vs 1). Live Chat Software by ProProfs's advantage is review sentiment (76% vs 50%). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Hippo Chat Support holds the better App Store score, 5.0 against 1.0. Both are backed by a comparable volume of ratings — 1 and 3 respectively. Written reviews complicate that: 76% of Live Chat Software by ProProfs's written reviews are positive against 50% of Hippo Chat Support's, so the app with the better star average is not the one people write more warmly about.

Live Chat Software by ProProfs ships an update every 3 months, Hippo Chat Support every 2 months. The most recent releases landed on September 11, 2026 and August 22, 2026 respectively.

## The numbers

| Metric | Live Chat Software by ProProfs | Hippo Chat Support |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.0 (1 ratings)](https://appshunter.io/ios/app/live-chat-software-by-proprofs/id396424818/reviews) | **[5.0 (3 ratings)](https://appshunter.io/ios/app/hippo-chat-support/id1250463828/reviews)** |
| Number of ratings | 1 | **3** |
| Positive reviews | **76.2% of reviews** | 50.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | **Every 2 months** |
| Monetization | Free | Free |
| Size | 33 MB | 130 MB |
| Requires iOS | 13.0 | 13.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Batia Infotech](https://appshunter.io/developer/1218142698) | [Click Labs](https://appshunter.io/developer/524305042) |

## What reviewers say

### Live Chat Software by ProProfs

[App page](https://appshunter.io/ios/app/live-chat-software-by-proprofs/id396424818)

Real-time communication for businesses to engage website visitors and provide exceptional customer support. Capture leads, monitor operators, and offer customized assistance on the go. Enhance customer experience with instant query resolution and file sharing.

**Highlights:** Real-time website visitor communication, Lead capture and engagement, Operator monitoring and management, Customized visitor assistance, File transfer and canned responses, Visitor geolocation and referrer tracking, Push URL notifications

**Features:** macOS Compatibility

**In-app purchases:** none


### Hippo Chat Support

[App page](https://appshunter.io/ios/app/hippo-chat-support/id1250463828)

Manage customer conversations and contacts on the go. This app offers a flexible solution for businesses to instantly exchange messages anywhere, improving customer response rates and making clients feel prioritized.

**Highlights:** Remote conversation monitoring and management, Share messages and notes across teams, Start new or continue old conversations, Instant notifications for customer messages, Analyze customer behavior and profiles, In-app messaging for websites and social media

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Live Chat Software by ProProfs free?

Live Chat Software by ProProfs is free to download, with no in-app purchases.

### Is Hippo Chat Support free?

Hippo Chat Support is free to download, with no in-app purchases.

### Which has better reviews, Live Chat Software by ProProfs or Hippo Chat Support?

Hippo Chat Support is rated higher. Live Chat Software by ProProfs averages 1.0 out of 5 from 1 ratings, while Hippo Chat Support averages 5.0 from 3 ratings.

### Do Live Chat Software by ProProfs or Hippo Chat Support have ads?

Neither Live Chat Software by ProProfs nor Hippo Chat Support shows ads.

### Which is updated more often, Live Chat Software by ProProfs or Hippo Chat Support?

Live Chat Software by ProProfs ships an update every 3 months, and Hippo Chat Support every 2 months. Most recently, Live Chat Software by ProProfs was updated on September 11, 2026 and Hippo Chat Support on August 22, 2026.

---

*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*