# Live Chat Software by ProProfs vs Provide Support Live Chat

Live Chat Software by ProProfs and Provide Support Live Chat both sit at 1.0 stars, but that hides the real split: 76% of Live Chat Software by ProProfs's written reviews are positive against 33% of Provide Support Live Chat's. Provide Support Live Chat's advantage is ratings volume (4 vs 1). On price, rating, update cadence and ads there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

On the App Store both sit at effectively the same score — 1.0 for Live Chat Software by ProProfs against 1.0 for Provide Support Live Chat. Both are backed by a comparable volume of ratings — 1 and 4 respectively. Written reviews are what separate them: 76% of Live Chat Software by ProProfs's written reviews are positive against 33% of Provide Support Live Chat's.

Live Chat Software by ProProfs ships an update every 3 months, Provide Support Live Chat every 5 months. The most recent releases landed on September 11, 2026 and September 13, 2026 respectively.

## The numbers

| Metric | Live Chat Software by ProProfs | Provide Support Live Chat |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.0 (1 ratings)](https://appshunter.io/ios/app/live-chat-software-by-proprofs/id396424818/reviews) | [1.0 (4 ratings)](https://appshunter.io/ios/app/provide-support-live-chat/id1450503211/reviews) |
| Number of ratings | 1 | **4** |
| Positive reviews | **76.2% of reviews** | 33.3% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Every 3 months** | Every 5 months |
| Monetization | Free | Free |
| Size | 33 MB | 30 MB |
| Requires iOS | 13.0 | 13.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPod, Mac |
| Age rating | 4+ | 4+ |
| Developer | [Batia Infotech](https://appshunter.io/developer/1218142698) | [Provide Support, LLC](https://appshunter.io/developer/1450503210) |

## What reviewers say

### Live Chat Software by ProProfs

[App page](https://appshunter.io/ios/app/live-chat-software-by-proprofs/id396424818)

Real-time communication for businesses to engage website visitors and provide exceptional customer support. Capture leads, monitor operators, and offer customized assistance on the go. Enhance customer experience with instant query resolution and file sharing.

**Highlights:** Real-time website visitor communication, Lead capture and engagement, Operator monitoring and management, Customized visitor assistance, File transfer and canned responses, Visitor geolocation and referrer tracking, Push URL notifications

**Features:** macOS Compatibility

**In-app purchases:** none


### Provide Support Live Chat

[App page](https://appshunter.io/ios/app/provide-support-live-chat/id1450503211)

Engage with website visitors and handle customer inquiries on the go. This mobile console allows you to monitor activity, accept chat requests, and provide real-time assistance from anywhere. Never miss a sales opportunity with instant customer support.

**Highlights:** Accept chat requests, Use canned responses, Monitor website in real-time, Transfer chats to agents, View visitor location and history

**In-app purchases:** none


## Frequently asked questions

### Is Live Chat Software by ProProfs free?

Live Chat Software by ProProfs is free to download, with no in-app purchases.

### Is Provide Support Live Chat free?

Provide Support Live Chat is free to download, with no in-app purchases.

### Which has better reviews, Live Chat Software by ProProfs or Provide Support Live Chat?

Live Chat Software by ProProfs and Provide Support Live Chat are both rated 1.0 out of 5 on the App Store, from 1 and 4 ratings respectively.

### Do Live Chat Software by ProProfs or Provide Support Live Chat have ads?

Neither Live Chat Software by ProProfs nor Provide Support Live Chat shows ads.

### Which is updated more often, Live Chat Software by ProProfs or Provide Support Live Chat?

Live Chat Software by ProProfs ships an update every 3 months, and Provide Support Live Chat every 5 months. Most recently, Live Chat Software by ProProfs was updated on September 11, 2026 and Provide Support Live Chat on September 13, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*