# Live Chat Software by ProProfs vs LiveAgent

The clearest difference is review sentiment: Live Chat Software by ProProfs at 76% against LiveAgent's 17%. LiveAgent's advantage is rating (1.7 vs 1.0) and ratings volume (12 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

LiveAgent holds the better App Store score, 1.7 against 1.0. That said, the two scores are not equally well evidenced: LiveAgent has 12 ratings behind it against 1, so its average is the more settled of the two. Written reviews complicate that: 76% of Live Chat Software by ProProfs's written reviews are positive against 17% of LiveAgent's, so the app with the better star average is not the one people write more warmly about.

Live Chat Software by ProProfs ships an update every 3 months, LiveAgent every 2 months. The most recent releases landed on September 30, 2026 and September 21, 2026 respectively.

## The numbers

| Metric | Live Chat Software by ProProfs | LiveAgent |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.0 (1 ratings)](https://appshunter.io/ios/app/live-chat-software-by-proprofs/id396424818/reviews) | **[1.7 (12 ratings)](https://appshunter.io/ios/app/liveagent/id661142245/reviews)** |
| Number of ratings | 1 | **12** |
| Positive reviews | **76.2% of reviews** | 16.7% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | **Every 2 months** |
| Monetization | Free | Free |
| Size | 33 MB | 6 MB |
| Requires iOS | 13.0 | 13.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Batia Infotech](https://appshunter.io/developer/1218142698) | [Quality Unit s.r.o.](https://appshunter.io/developer/496195073) |

## What reviewers say

### Live Chat Software by ProProfs

[App page](https://appshunter.io/ios/app/live-chat-software-by-proprofs/id396424818)

Real-time communication for businesses to engage website visitors and provide exceptional customer support. Capture leads, monitor operators, and offer customized assistance on the go. Enhance customer experience with instant query resolution and file sharing.

**Highlights:** Real-time website visitor communication, Lead capture and engagement, Operator monitoring and management, Customized visitor assistance, File transfer and canned responses, Visitor geolocation and referrer tracking, Push URL notifications

**Features:** macOS Compatibility

**In-app purchases:** none


### LiveAgent

[App page](https://appshunter.io/ios/app/liveagent/id661142245)

This comprehensive customer support application offers a suite of tools for managing inquiries across multiple channels. It enables real-time chat, ticket resolution, and social media monitoring, all accessible from a mobile device. Integrates with over 50 other business applications to streamline workflows.

**Highlights:** Live chat with push notifications, Ticket resolution and management, Social media monitoring, Support portal access, Integration with 50+ apps, On-the-go productivity

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Live Chat Software by ProProfs free?

Live Chat Software by ProProfs is free to download, with no in-app purchases.

### Is LiveAgent free?

LiveAgent is free to download, with no in-app purchases.

### Which has better reviews, Live Chat Software by ProProfs or LiveAgent?

LiveAgent is rated higher. Live Chat Software by ProProfs averages 1.0 out of 5 from 1 ratings, while LiveAgent averages 1.7 from 12 ratings.

### Do Live Chat Software by ProProfs or LiveAgent have ads?

Neither Live Chat Software by ProProfs nor LiveAgent shows ads.

### Which is updated more often, Live Chat Software by ProProfs or LiveAgent?

Live Chat Software by ProProfs ships an update every 3 months, and LiveAgent every 2 months. Most recently, Live Chat Software by ProProfs was updated on September 30, 2026 and LiveAgent on September 21, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*