# Live Chat Software by ProProfs vs SupportWire

The clearest difference is update cadence: SupportWire at fortnightly against Live Chat Software by ProProfs's every 3 months. Live Chat Software by ProProfs's advantage is device support (3 vs 1) and iOS requirement (13.0 vs 18.6). On price, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Live Chat Software by ProProfs ships an update every 3 months, SupportWire fortnightly. The most recent releases landed on November 1, 2026 and October 28, 2026 respectively.

## The numbers

| Metric | Live Chat Software by ProProfs | SupportWire |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[1.0 (1 ratings)](https://appshunter.io/ios/app/live-chat-software-by-proprofs/id396424818/reviews)** | — |
| Number of ratings | **1** | — |
| Positive reviews | 76.2% of reviews | — |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | **Fortnightly** |
| Monetization | Free | — |
| Size | 33 MB | 16 MB |
| Requires iOS | **13.0** | 18.6 |
| Devices | **iPhone, iPad, iPod** | iPhone |
| Age rating | 4+ | 4+ |
| Developer | [Batia Infotech](https://appshunter.io/developer/1218142698) | [Skcript](https://appshunter.io/developer/1281209228) |

## What reviewers say

### Live Chat Software by ProProfs

[App page](https://appshunter.io/ios/app/live-chat-software-by-proprofs/id396424818)

Real-time communication for businesses to engage website visitors and provide exceptional customer support. Capture leads, monitor operators, and offer customized assistance on the go. Enhance customer experience with instant query resolution and file sharing.

**Highlights:** Real-time website visitor communication, Lead capture and engagement, Operator monitoring and management, Customized visitor assistance, File transfer and canned responses, Visitor geolocation and referrer tracking, Push URL notifications

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


### SupportWire

[App page](https://appshunter.io/ios/app/supportwire/id6759857803)

**In-app purchases:** none


## Frequently asked questions

### Is Live Chat Software by ProProfs free?

Live Chat Software by ProProfs is free to download, with no in-app purchases.

### Is SupportWire free?

SupportWire is free to download, with no in-app purchases.

### Do Live Chat Software by ProProfs or SupportWire have ads?

Neither Live Chat Software by ProProfs nor SupportWire shows ads.

### Which is updated more often, Live Chat Software by ProProfs or SupportWire?

Live Chat Software by ProProfs ships an update every 3 months, and SupportWire fortnightly. Most recently, Live Chat Software by ProProfs was updated on November 1, 2026 and SupportWire on October 28, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*