# Live Chat Software by ProProfs vs Formilla Live Chat

The clearest difference is rating: Formilla Live Chat at 3.3 against Live Chat Software by ProProfs's 1.0. Formilla Live Chat also leads on ratings volume (9 vs 1). Live Chat Software by ProProfs's advantage is review sentiment (76% vs 62%) and iOS requirement (13.0 vs 15.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Formilla Live Chat holds the better App Store score, 3.3 against 1.0. That said, the two scores are not equally well evidenced: Formilla Live Chat has 9 ratings behind it against 1, so its average is the more settled of the two. Written reviews complicate that: 76% of Live Chat Software by ProProfs's written reviews are positive against 62% of Formilla Live Chat's, so the app with the better star average is not the one people write more warmly about.

Both ship on a similar rhythm, roughly every 3 months. The most recent releases landed on October 16, 2026 and October 7, 2026 respectively.

## The numbers

| Metric | Live Chat Software by ProProfs | Formilla Live Chat |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [1.0 (1 ratings)](https://appshunter.io/ios/app/live-chat-software-by-proprofs/id396424818/reviews) | **[3.3 (9 ratings)](https://appshunter.io/ios/app/formilla-live-chat/id978199882/reviews)** |
| Number of ratings | 1 | **9** |
| Positive reviews | **76.2% of reviews** | 61.5% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Every 3 months | Every 3 months |
| Monetization | Free | Free |
| Size | 33 MB | 15 MB |
| Requires iOS | **13.0** | 15.0 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Age rating | 4+ | 4+ |
| Developer | [Batia Infotech](https://appshunter.io/developer/1218142698) | [Formilla.com](https://appshunter.io/developer/978199881) |

## What reviewers say

### Live Chat Software by ProProfs

[App page](https://appshunter.io/ios/app/live-chat-software-by-proprofs/id396424818)

Real-time communication for businesses to engage website visitors and provide exceptional customer support. Capture leads, monitor operators, and offer customized assistance on the go. Enhance customer experience with instant query resolution and file sharing.

**Highlights:** Real-time website visitor communication, Lead capture and engagement, Operator monitoring and management, Customized visitor assistance, File transfer and canned responses, Visitor geolocation and referrer tracking, Push URL notifications

**Features:** macOS Compatibility

**In-app purchases:** none


### Formilla Live Chat

[App page](https://appshunter.io/ios/app/formilla-live-chat/id978199882)

Enhance your website's customer engagement by enabling real-time chat with visitors, even when you're away. This tool offers instant installation, push notifications for new messages, and visitor monitoring to help you never miss an opportunity.

**Highlights:** Instant website installation, Push notifications for new chats, Real-time visitor monitoring, Canned messages for quick replies, Customizable chatbots, Branding and theme customization, Multi-language support

**Features:** macOS Compatibility

**In-app purchases:** none


## Frequently asked questions

### Is Live Chat Software by ProProfs free?

Live Chat Software by ProProfs is free to download, with no in-app purchases.

### Is Formilla Live Chat free?

Formilla Live Chat is free to download, with no in-app purchases.

### Which has better reviews, Live Chat Software by ProProfs or Formilla Live Chat?

Formilla Live Chat is rated higher. Live Chat Software by ProProfs averages 1.0 out of 5 from 1 ratings, while Formilla Live Chat averages 3.3 from 9 ratings.

### Do Live Chat Software by ProProfs or Formilla Live Chat have ads?

Neither Live Chat Software by ProProfs nor Formilla Live Chat shows ads.

### Which is updated more often, Live Chat Software by ProProfs or Formilla Live Chat?

Live Chat Software by ProProfs ships an update every 3 months, and Formilla Live Chat every 3 months. Most recently, Live Chat Software by ProProfs was updated on October 16, 2026 and Formilla Live Chat on October 7, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*