# AT&T Office@Hand vs Dialpad

The clearest difference is rating: Dialpad at 4.6 against AT&T Office@Hand's 2.0. Dialpad also leads on update cadence (every 2 weeks vs every 3 months) and ratings volume (4.6K vs 28). AT&T Office@Hand's advantage is ads (none vs shown). On price, in-app purchases, device support and iOS requirement there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Dialpad holds the better App Store score, 4.6 against 2.0. That said, the two scores are not equally well evidenced: Dialpad has 4.6K ratings behind it against 28, so its average is the more settled of the two. Written reviews point the same way: 23% of AT&T Office@Hand's written reviews are positive against 34% of Dialpad's.

AT&T Office@Hand ships an update every 3 months, Dialpad every 2 weeks. Both last shipped on November 6, 2026.

## The numbers

| Metric | AT&T Office@Hand | Dialpad |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [2.0 (28 ratings)](https://appshunter.io/ios/app/at-and-t-officehand/id398089358/reviews) | **[4.6 (4.6K ratings)](https://appshunter.io/ios/app/dialpad/id921879637/reviews)** |
| Number of ratings | 28 | **4.6K** |
| Positive reviews | 23.3% of reviews | **34.0% of reviews** |
| In-app purchases | No | No |
| Ads | **No** | Yes |
| Update frequency | Every 3 months | **Every 2 weeks** |
| Monetization | Freemium | **Ad-supported** |
| Size | 327 MB | 338 MB |
| Requires iOS | **16.0** | 17.0 |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | 17+ | 4+ |
| Developer | [AT&T Services, Inc.](https://appshunter.io/developer/290854684) | [Dialpad, Inc.](https://appshunter.io/developer/442976549) |

## What reviewers say

### AT&T Office@Hand

[App page](https://appshunter.io/ios/app/at-and-t-officehand/id398089358)

This cloud-based communication platform unifies phone calls and video meetings for teams. It offers HD VoIP calling, SMS, and online fax with advanced call routing and customizable settings. Enjoy high-quality video collaboration for up to 200 participants, with screen sharing capabilities.

**Highlights:** Unified cloud-based communications, HD VoIP calling and SMS, Online fax capabilities, Video meetings for up to 200 participants, Screen sharing from mobile or desktop, Advanced call routing and controls

**Features:** Siri integration

**In-app purchases:** none

**What reviewers like**

- 📱 Separate work number on personal phone
- 🔄 Call forwarding and transfer capabilities
- 📧 Voicemail to email integration
- 🎙️ Call recording functionality
- 💰 Cost-effective compared to traditional systems

**What reviewers complain about**

- 🐛 Frequent dropped calls and disconnections
- 🔇 Audio quality issues and static
- 📵 Calls don't ring or ring only once
- 📨 Text messaging failures and unavailability
- 😤 Poor customer service and support

**Reported bugs**

- Unable to send SMS/text messages for extended periods
- Calls show as connected but don't display in app
- Proximity sensor doesn't mute during calls
- App requires daily sign-in
- Call forwarding button unresponsive (requires multiple app restarts)

**Requested features**

- Group text messaging capability
- Unified call and text message thread view
- Apple Watch support
- Warm call transfer functionality
- Easier admin settings in app


### Dialpad

[App page](https://appshunter.io/ios/app/dialpad/id921879637)

This business communication platform unifies calls, contacts, and messages into a single application. It offers features like automatic call transcription, rich contact profiles integrated with CRMs, and the ability to switch devices seamlessly during calls. Teams can also monitor and coach calls remotely.

**Highlights:** Unified communication platform, Cross-device call switching, Automatic call transcription, Rich contact profiles with CRM integration, Remote call monitoring and coaching

**Features:** Siri integration, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 🚀 Reliable and consistent
- 📊 Great analytics and reporting
- 💻 Seamless desktop and mobile integration
- 🤖 Useful AI features
- 📞 Convenient business phone solution

**What reviewers complain about**

- 🐛 Buggy and glitchy app
- 📞 Frequent call drops and connectivity issues
- 🔇 Unreliable notifications
- 📱 Poor mobile app experience
- 🕰️ Slow response times from customer support

**Reported bugs**

- Text messages not sending properly
- Missed calls not showing up in the app
- Inability to log out of the app
- Random app crashes and freezes

**Requested features**

- Threaded messaging for better conversation organization
- Customizable ringtones and notification sounds
- Improved integration with native contact lists
- More granular control over call recording and transcription


## Frequently asked questions

### Is AT&T Office@Hand free?

AT&T Office@Hand is free to download, with no in-app purchases.

### Is Dialpad free?

Dialpad is free to download, with no in-app purchases.

### Which has better reviews, AT&T Office@Hand or Dialpad?

Dialpad is rated higher. AT&T Office@Hand averages 2.0 out of 5 from 28 ratings, while Dialpad averages 4.6 from 4.6K ratings.

### Do AT&T Office@Hand or Dialpad have ads?

Dialpad shows ads; AT&T Office@Hand does not.

### Which is updated more often, AT&T Office@Hand or Dialpad?

AT&T Office@Hand ships an update every 3 months, and Dialpad every 2 weeks. Most recently, AT&T Office@Hand was updated on November 6, 2026 and Dialpad on November 6, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*