# Amica vs Lowell311

The clearest difference is rating: Amica at 4.8 against Lowell311's 2.0. Amica also leads on review sentiment (38% vs 0%) and ratings volume (7.9K vs 6). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Amica holds the better App Store score, 4.8 against 2.0. That said, the two scores are not equally well evidenced: Amica has 7.9K ratings behind it against 6, so its average is the more settled of the two. Written reviews point the same way: 38% of Amica's written reviews are positive against 0% of Lowell311's.

Amica ships an update fortnightly, Lowell311 every 3 weeks. The most recent releases landed on October 23, 2026 and October 24, 2026 respectively.

## The numbers

| Metric | Amica | Lowell311 |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (7.9K ratings)](https://appshunter.io/ios/app/amica/id401000907/reviews)** | [2.0 (6 ratings)](https://appshunter.io/ios/app/lowell311/id6741719022/reviews) |
| Number of ratings | **7.9K** | 6 |
| Positive reviews | **37.6% of reviews** | 0.0% of reviews |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | **Fortnightly** | Every 3 weeks |
| Monetization | Free | Free |
| Size | 68 MB | 31 MB |
| Requires iOS | **15.0** | 16.6 |
| Devices | iPhone, iPod | iPhone, iPad |
| Age rating | 4+ | 4+ |
| Developer | [Amica Mutual Insurance Company](https://appshunter.io/developer/401000910) | [City of Lowell](https://appshunter.io/developer/1448279777) |

## What reviewers say

### Amica

[App page](https://appshunter.io/ios/app/amica/id401000907)

Manage your insurance policies, pay bills, and submit claims directly from your smartphone. Access policy details, view your auto ID card, and get roadside assistance with just a few taps. You can also get a new quote or contact customer service easily.

**Highlights:** Pay policy bills, Manage and track claims, Access policy information, View auto insurance ID card, Request roadside assistance, Get insurance quotes, Contact customer service

**Features:** macOS Compatibility, Apple Wallet, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 User-friendly interface
- 🚀 Convenient access to policy information
- 💯 Excellent customer service
- 🔒 Secure authentication

**What reviewers complain about**

- 🐛 Frequent app crashes and freezes
- ⚠️ Unreliable and buggy features
- 🕰️ Slow performance and loading times
- 🔑 Frustrating login and authentication issues
- 💳 Limited payment options

**Reported bugs**

- Login screen freezes or shows system errors
- Blank screens and app crashes on launch
- Inability to access policy documents and information
- Inconsistent 2FA and authentication failures

**Requested features**

- Add support for Apple Wallet insurance cards
- Optimize app for iPad and larger screens
- Improve app stability and reliability
- Streamline payment processing and options


### Lowell311

[App page](https://appshunter.io/ios/app/lowell311/id6741719022)

Connect with the City of Lowell, MA through its official mobile application. Report city issues, manage bill payments, and receive important news updates conveniently.

**Highlights:** Report city issues, Pay bills, Receive news flashes, Stay updated with city information, Official city app

**Features:** macOS Compatibility, Vision Pro support

**In-app purchases:** none


## Frequently asked questions

### Is Amica free?

Amica is free to download, with no in-app purchases.

### Is Lowell311 free?

Lowell311 is free to download, with no in-app purchases.

### Which has better reviews, Amica or Lowell311?

Amica is rated higher. Amica averages 4.8 out of 5 from 7.9K ratings, while Lowell311 averages 2.0 from 6 ratings.

### Do Amica or Lowell311 have ads?

Neither Amica nor Lowell311 shows ads.

### Which is updated more often, Amica or Lowell311?

Amica ships an update fortnightly, and Lowell311 every 3 weeks. Most recently, Amica was updated on October 23, 2026 and Lowell311 on October 24, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*