# Salesforce vs Microsoft Teams

The clearest difference is in-app purchases: Salesforce at none against Microsoft Teams's 3. Salesforce also leads on review sentiment (49% vs 24%). Microsoft Teams's advantage is chart position (#1 vs #130) and ratings volume (3.4M vs 353K). On price, rating, ads and device support there is nothing between them.

Both are free to download. Microsoft Teams sells 3 in-app purchases, starting at $9.99 per month. Salesforce asks for nothing beyond the download.

On the App Store both sit at effectively the same score — 4.8 for Salesforce against 4.8 for Microsoft Teams. That said, the two scores are not equally well evidenced: Microsoft Teams has 3.4M ratings behind it against 353K, so its average is the more settled of the two. Written reviews are what separate them: 49% of Salesforce's written reviews are positive against 24% of Microsoft Teams's.

Salesforce ships an update fortnightly, Microsoft Teams weekly. Both last shipped on September 24, 2026.

## The numbers

| Metric | Salesforce | Microsoft Teams |
| --- | --- | --- |
| Price | Free | Free |
| Rating | [4.8 (353K ratings)](https://appshunter.io/ios/app/salesforce/id404249815/reviews) | [4.8 (3.4M ratings)](https://appshunter.io/ios/app/microsoft-teams/id1113153706/reviews) |
| Number of ratings | 353K | **3.4M** |
| Positive reviews | **48.9% of reviews** | 24.1% of reviews |
| In-app purchases | **No** | Yes |
| Ads | No | No |
| Update frequency | Fortnightly | **Weekly** |
| Monetization | Freemium | **Free** |
| Best chart rank | #130 | **#1** |
| Size | 370 MB | 522 MB |
| Requires iOS | 18.0 | **17.0** |
| Devices | iPhone, iPad | **iPhone, iPad, Vision Pro** |
| Age rating | 4+ | 4+ |
| Developer | [salesforce.com](https://appshunter.io/developer/281826149) | [Microsoft Corporation](https://appshunter.io/developer/298856275) |

## What reviewers say

### Salesforce

[App page](https://appshunter.io/ios/app/salesforce/id404249815)

**Currently charting:** #130 Top Free · Business (US App Store)

Access the world's leading CRM platform from your mobile device. Manage your business with real-time data, personalized dashboards, and secure access to critical information from anywhere. Stay updated with custom notifications to drive business growth.

**Highlights:** Personalized dashboard (Mobile Home), Access and update business data, Mobile-optimized Lightning apps, Enterprise-grade security, Custom push notifications

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 🚀 Convenient mobile access
- 💡 Great for sales management
- 👍 Comprehensive functionality

**What reviewers complain about**

- 🐛 Frequent crashes and bugs
- 🕰️ Slow performance and loading times
- 🤔 Confusing navigation and UI
- 🔒 Issues with authentication and login

**Reported bugs**

- Inability to view cases and records
- Inconsistent data sync between mobile and desktop
- Timesheet and note-taking features not working properly

**Requested features**

- Improved mobile-optimized UI
- Offline functionality
- Better integration with other apps
- Enhanced reporting and analytics


### Microsoft Teams

[App page](https://appshunter.io/ios/app/microsoft-teams/id1113153706)

**Currently charting:** #1 Top Free · Business, #23 Top Free, #188 Top Grossing · Business (US App Store)

This app brings people together for community activities or work projects. It offers integrated chat, events, meetings, storage, and task management. Connect, collaborate, and get things done securely in one place.

**Highlights:** Community and team organization, 1-on-1 and group chat, Secure audio and video calls, Document collaboration, Cloud file storage, Task management, Calendar integration

**Features:** Siri integration

**In-app purchases (3)**

| Purchase | Price | Billing |
| --- | --- | --- |
| Microsoft 365 Personal Monthly | $9.99 | per month |
| Microsoft 365 Family (Monthly) | $12.99 | per month |
| Microsoft 365 Personal Monthly | $9.99 | one-time |

**What reviewers like**

- 🚀 Excellent for video calls and screen sharing
- 👍 Seamless integration with Office 365
- 🚀 Smooth switching between devices
- 👍 Helpful for remote work and collaboration
- 👍 Good file sharing and organization features

**What reviewers complain about**

- 🐛 Buggy and glitchy at times
- 🔋 Drains battery quickly on mobile devices
- 🔍 Difficult to navigate and find features
- 👎 Lack of customization options
- 🔒 Concerns over privacy and data usage

**Reported bugs**

- Frequent call disconnections and audio issues
- Inconsistent notification behavior across devices
- Profile picture changes not syncing properly
- Crashes when trying to join meetings or access certain features
- Difficulty sharing screens and files during calls

**Requested features**

- Ability to delete chat messages
- More notification control options
- Improved multi-tasking and split-screen support on mobile
- Better integration with other communication apps
- Easier way to view and manage all assignments/tasks


## Frequently asked questions

### Is Salesforce free?

Salesforce is free to download, with no in-app purchases.

### Is Microsoft Teams free?

Microsoft Teams is free to download, with in-app purchases available.

### Which has better reviews, Salesforce or Microsoft Teams?

Salesforce and Microsoft Teams are both rated 4.8 out of 5 on the App Store, from 353K and 3.4M ratings respectively.

### Do Salesforce or Microsoft Teams have ads?

Neither Salesforce nor Microsoft Teams shows ads.

### Which is updated more often, Salesforce or Microsoft Teams?

Salesforce ships an update fortnightly, and Microsoft Teams weekly. Most recently, Salesforce was updated on September 24, 2026 and Microsoft Teams on September 24, 2026.

### Which is more popular, Salesforce or Microsoft Teams?

Salesforce currently peaks at #130 in the App Store charts, and Microsoft Teams at #1. Chart position reflects recent download velocity rather than total install base.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*