# Salesforce vs Gong.io

The clearest difference is rating: Salesforce at 4.8 against Gong.io's 3.9. Salesforce also leads on ratings volume (355K vs 113) and chart position (#119 vs unranked). Gong.io's advantage is review sentiment (60% vs 49%). On price, update cadence, ads and in-app purchases there is nothing between them.

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Salesforce holds the better App Store score, 4.8 against 3.9. That said, the two scores are not equally well evidenced: Salesforce has 355K ratings behind it against 113, so its average is the more settled of the two. Written reviews complicate that: 49% of Salesforce's written reviews are positive against 60% of Gong.io's, so the app with the better star average is not the one people write more warmly about.

Salesforce ships an update fortnightly, Gong.io every 2 weeks. The most recent releases landed on October 28, 2026 and October 26, 2026 respectively.

## The numbers

| Metric | Salesforce | Gong.io |
| --- | --- | --- |
| Price | Free | Free |
| Rating | **[4.8 (355K ratings)](https://appshunter.io/ios/app/salesforce/id404249815/reviews)** | [3.9 (113 ratings)](https://appshunter.io/ios/app/gongio/id1289289459/reviews) |
| Number of ratings | **355K** | 113 |
| Positive reviews | 48.9% of reviews | **60.3% of reviews** |
| In-app purchases | No | No |
| Ads | No | No |
| Update frequency | Fortnightly | **Every 2 weeks** |
| Monetization | Freemium | Freemium |
| Best chart rank | **#119** | — |
| Size | 349 MB | 62 MB |
| Requires iOS | 18.0 | **17.0** |
| Devices | iPhone, iPad | iPhone, iPad |
| Age rating | 4+ | 12+ |
| Developer | [salesforce.com](https://appshunter.io/developer/281826149) | [Gong.io](https://appshunter.io/developer/1289289458) |

## What reviewers say

### Salesforce

[App page](https://appshunter.io/ios/app/salesforce/id404249815)

**Currently charting:** #119 Top Free · Business (US App Store)

Access the world's leading CRM platform from your mobile device. Manage your business with real-time data, personalized dashboards, and secure access to critical information from anywhere. Stay updated with custom notifications to drive business growth.

**Highlights:** Personalized dashboard (Mobile Home), Access and update business data, Mobile-optimized Lightning apps, Enterprise-grade security, Custom push notifications

**Features:** Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Easy to use
- 🚀 Convenient mobile access
- 💡 Great for sales management
- 👍 Comprehensive functionality

**What reviewers complain about**

- 🐛 Frequent crashes and bugs
- 🕰️ Slow performance and loading times
- 🤔 Confusing navigation and UI
- 🔒 Issues with authentication and login

**Reported bugs**

- Inability to view cases and records
- Inconsistent data sync between mobile and desktop
- Timesheet and note-taking features not working properly

**Requested features**

- Improved mobile-optimized UI
- Offline functionality
- Better integration with other apps
- Enhanced reporting and analytics


### Gong.io

[App page](https://appshunter.io/ios/app/gongio/id1289289459)

Gain insights into customer interactions and drive revenue growth with AI-powered analysis. Access deal information, listen to calls offline, and receive real-time alerts to stay on top of your sales pipeline.

**Highlights:** Deal tracking and status visibility, Offline call access and playback, Call sharing via messaging apps, Real-time deal notifications, Mobile meeting recording, Actionable deal recommendations

**Features:** Siri integration, Vision Pro support

**In-app purchases:** none

**What reviewers like**

- 👍 Great for on-the-go listening
- 💡 Useful for coaching and feedback
- 🚀 Efficient call review
- 👍 Easy to use
- 💡 AI-powered insights

**What reviewers complain about**

- 🐛 Missing key web features
- 🐛 Limited app functionality
- 🐛 Poor user experience
- 🐛 Offline review is audio only
- 🐛 Comments are lost

**Reported bugs**

- App doesn't allow copy paste on iOS
- Old email saved after deleting app
- Comments entered are lost
- Cannot login or create new account
- App crashes on opening

**Requested features**

- Copy paste functionality on iOS app
- Ability to update fields on the app
- Offline video review
- Dark mode
- Landscape mode for iPad


## Frequently asked questions

### Is Salesforce free?

Salesforce is free to download, with no in-app purchases.

### Is Gong.io free?

Gong.io is free to download, with no in-app purchases.

### Which has better reviews, Salesforce or Gong.io?

Salesforce is rated higher. Salesforce averages 4.8 out of 5 from 355K ratings, while Gong.io averages 3.9 from 113 ratings.

### Do Salesforce or Gong.io have ads?

Neither Salesforce nor Gong.io shows ads.

### Which is updated more often, Salesforce or Gong.io?

Salesforce ships an update fortnightly, and Gong.io every 2 weeks. Most recently, Salesforce was updated on October 28, 2026 and Gong.io on October 26, 2026.

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*Compared by [AppsHunter](https://appshunter.io/) from daily US App Store data. Review summaries are generated from verbatim App Store reviews.*
